Paint Bubbling, We need EVERYONE to register a complaint! READ FORDS RESPONSE!!!

[angry owner]

my dealership is now offering me a mild discount to get it repaired (after I suggested it, of course).
before I throw more money at it, I asked them to confirm if the repair comes with any sort of warranty. awaiting the answer. if they can't warranty it, how could they consider this not a defect?

 

[david_jr]

My 08 looks terrible now. Tried to get dealer to fix it awhile back under warranty, but they said Ford denied my claim.

 

[theoldwizard1]

my dealership is now offering me a mild discount to get it repaired (after I suggested it, of course).

BULLSH!T !! 100 % warranty. The company will have to eat it !!!

before I throw more money at it, I asked them to confirm if the repair comes with any sort of warranty. awaiting the answer. if they can't warranty it, how could they consider this not a defect?

This warranty continues. You have about 4 more years.

the corrosion or rust damage repairs are covered for 5 years, unlimited miles.

 

[angry owner]

their version of a warranty is that the metal can't have perforations or rust (which it won't because it's aluminum). I am expecting that the paint can stick and not bubble. Apparently my expectations are too high for a vehicle that cost $60k and is barely 2 model years old. I certainly don't see any suburbans with this problem.

 

[theoldwizard1]

their version of a warranty is that the metal can't have perforations or rust (which it won't because it's aluminum). I am expecting that the paint can stick and not bubble.

The paint is bubbling from aluminum corrosion.

Try the 800 number (back of the owners manual and warranty manual) or DEMAND AN APPOINTMENT WITH THE CORPORATE DISTRICT REP ! They usually come by once every month or so.

 

[angry owner]

I've called the 800 number and the online chat. both equally worthless. they both state this is not a defect and there is nothing they can do to elevate the concern.

my dealer says they can repair it but there is "no way to warrant what may happen underneath the paint in the future". so how is that not a defect?

 

[theoldwizard1]

my dealer says they can repair it but there is "no way to warrant what may happen underneath the paint in the future". so how is that not a defect?

Again, that is a BULLSH!T statement. It is clearly covered for the entire 5 years since the day you purchased the vehicle.

 

[angry owner]

has anyone tried filing a complaint with the BBB?

kudos to the lawyers at Ford. that clause in the warranty about perforation was genius.

but that doesn't make it right....

 

[theoldwizard1]

has anyone tried filing a complaint with the BBB?

kudos to the lawyers at Ford. that clause in the warranty about perforation was genius.

but that doesn't make it right....

Forget the BBB. They won't do anything.

You are obviously not a very good "lawyer" ! This statement ...

If aluminum body panels have corrosion or rust damage, and the damage is not the result of abnormal usage, vehicle accident, customer actions and/or extreme environmental conditions, the corrosion or rust damage repairs are covered for 5 years, unlimited miles.​

... is INDEPENDENT of "perforation" statement that preceded it ! IANAL, but I am sure that real lawyers would back me up (any real one on board please comment). If you want to pay a "reduced" cost to the dealer, that is up to you. You real should DEMAND a meeting with the corporate district rep. Or pay the bill and sue the dealer in small claims for "bad faith".

If there is another dealer within a reasonable distance, I would see what they have to say.

 

[Big Brian]

there are all kinds of lawsuits and info on this here is just one

https://wheels.blogs.nytimes.com/20...-aluminum-corrosion-in-fords-to-move-forward/

 

[angry owner]

I am definitely not a lawyer!

but I've been to 2 dealerships and have been told the same thing.

I don't think those statements are independent. the chart on page 8 of the warranty says Corrosion (perforation only) --> 5yrs/unlimited miles.

but I really have nothing else to lose. I'll argue for anything if it will help my case.

 

[theoldwizard1]

FORD MUSTANG HOOD CORROSION LAWSUIT TOSSED OUT

Not truely relate to the most recent discussion. The point now is, as of 2016MY, the warranty states, paint failure due to corrosion IS covered.

 

[angry owner]

ok, I have reviewed the 2016 warranty versus the 2015. there is the added clause about aluminum corrosion. I will try again specifically pointing this out.

 

[theoldwizard1]

I am trying to get a lawyer "opinion" of the wording.

 

[angry owner]

the paint repair on my 2016 has been approved! it seemed like nobody was aware of the verbiage on the aluminum that was added. but they are now!

Thanks, theoldwizard1!!

 

[Clemson82]

I may have posted this before, but here is how I would handle this IF the dealership and Ford are not willing to help and you have a legitimate claim. Simply create a large sign stating something along the lines of "Research Ford Truck Corrosion BEFORE You Buy Your Next Ford" and camp yourself out on the right-of-way near the dealership. My guess is they'll be willing to work with you pretty quickly. Important note: You can not say anything on your sign that isn't true, or that is libelous or slanderous. You also shouldn't go on their property and you definitely cannot block others from coming and going. That said, you have a 1st amendment right, use it.

Again, this is my preferred method, I'm not advising anyone. I'm sure someone can come up with something more catchy to put on a sign as well. Even better if you can get a few people out there with you.

 

[theoldwizard1]

the paint repair on my 2016 has been approved! it seemed like nobody was aware of the verbiage on the aluminum that was added. but they are now!

Thanks, theoldwizard1!!

Congratulations !

 

[Tbone]

Wish I knew about this before I had my 2007 hood and gate repainted. Rocker panels have also rotted completely away. These trucks have very poor rust and paint prevention.

 

[theoldwizard1]

Wish I knew about this before I had my 2007 hood and gate repainted. Rocker panels have also rotted completely away. These trucks have very poor rust and paint prevention.

Paint bubbling on aluminum panels warranty only applies to 2016 and beyond.

 

[JExpedition07]

Wish I knew about this before I had my 2007 hood and gate repainted. Rocker panels have also rotted completely away. These trucks have very poor rust and paint prevention.

The aluminum corrosion on the fords is definitely no good. As far as rocker panels And other body panels they go on most of these full size SUVs whether it be chevy Tahoe, Ford Expedition, Dodge Durango and they start going bad before the vehicle is a decade old up north. Most body on frame vehicles it seems over unibody vehicles do this. I think less attention is paid to the body on vehicles with a truck chassis underneath. Scratch that I think the panels are thinner as a unibody has no frame so the body is the structure. I just saw a 2008 Infiniti QX86 (looked at registration) that was all rusty underneath last week. Nice black truck too. Nissan Armadas rust on the tailgates and fenders. Toyota Sequias have major frame rot problems and running board issues. Tahoes rust on the rear quarter panels and the headlights fog over. You can go find a dodge that's just a few years old with holes right through the rocker panels. My point is all these full size trucks have their issues you aren't escaping it no matter what you buy. That Infiniti also had rope hanging out of the tire.... they got their money's worth out of that set.

Wanna know what my fix was for peeling paint on the aluminum on my explorer? I bought a duplicolor touch up stick removed loose paint and coated it... never looked bad again... talk about a cheap fix... LOL. And people are having emotional breakdowns over this. (Justified if your truck is brand new)