G213
Full Access Members
If you look at previous threads, you'll see that I recently did the upgrade on my 2016 to Sync 3.4. It's worth noting that this issue started for me prior to the upgrade, so I don't believe it's related; hence the new thread.
Anyone else using CarPlay have their phones randomly disconnect at times, then reconnect automatically? Mine happens a couple times a week, very annoying.
Attempted fixes so far...
- Replaced lightning cable
- Verified tight connections to the USB hub in the center console
- Hard reboot phone
- Master reset of SYNC
- Remove phone from CarPlay in SYNC and removed car from CarPlay settings on phone
I'm doing a full restore now on my iPhone to see if that resolves.
From what I understand, the CarPlay functionality is controlled totally by the phone. This leads me to believe it's definitely an iOS issue. It's also interesting that if I disable CarPlay and use SYNC's native player and bluetooth for phone, I have no issue.
iPhone is an 11 Pro Max running 13.3 general release.
Anyone else using CarPlay have their phones randomly disconnect at times, then reconnect automatically? Mine happens a couple times a week, very annoying.
Attempted fixes so far...
- Replaced lightning cable
- Verified tight connections to the USB hub in the center console
- Hard reboot phone
- Master reset of SYNC
- Remove phone from CarPlay in SYNC and removed car from CarPlay settings on phone
I'm doing a full restore now on my iPhone to see if that resolves.
From what I understand, the CarPlay functionality is controlled totally by the phone. This leads me to believe it's definitely an iOS issue. It's also interesting that if I disable CarPlay and use SYNC's native player and bluetooth for phone, I have no issue.
iPhone is an 11 Pro Max running 13.3 general release.