Recent content by mrmustang

  1. mrmustang

    X-Plan vs Negotiate

    Join the Mustang Club of America, you will need to wait 6 months, but will be eligible for a "X" plan pin. Bill S.
  2. mrmustang

    X-Plan vs Negotiate

    As I've posted previously, "X" Plan is 2% over true dealer cost, Ford kicks back 6% to the dealer after delivery for taking the plan order/sale. On top of this, Ford limits the "fees" associated with the sale. Dealer incentives provided to you in the form of 1 year, or more service contracts are...
  3. mrmustang

    X-Plan vs Negotiate

    Unless you are a relative, or work as a direct Ford employee, you will not get a better deal than "X" plan Bill
  4. mrmustang

    2022 Expedition Brake Controller

    When looking at the trailer screen, did you have a trailer plugged in to it? If not, mine screen looks just like yours, once the trailer is attached, and found by the system, there are other items you can access. Bill S.
  5. mrmustang

    2023 Tow Package

    Better to have it and not need it, then to need it and not have it. Bill S.
  6. mrmustang

    2023 Tow Package

    Depends on what else you ordered, there may be a "Mandatory option" sub text, but I do not see it on the configurator. Bill S.
  7. mrmustang

    Timberline delivered last night, potential issues?

    It's already been answered: Start with Ford corporate customer service phone call Calmly, and nicely request a regional rep to come out and review the vehicle Do not make threats, do not demand, stay calm, slow and steady wins this race so to speak Get any and all responses from Ford or any of...
  8. mrmustang

    Timberline delivered last night, potential issues?

    Mileage is not an issue, as Ford randomly pulls vehicles from the end of the production line and road tests them. There should have been a sticker, or a letter designating this when the truck was delivered to the dealer, and then the new end user. Or, the vehicle needed to be road tested by the...
  9. mrmustang

    2023 Expedition

    Not the greatest picture (my copy of photoshop is corrupt), but you will absolutely love Iconic Silver Bill
  10. mrmustang

    Timberline delivered last night, potential issues?

    Request that a regional Ford rep come to review the vehicle. Do not take no for an answer. Something is not right here, it would not have left the factory like that, possibly something happened in transit, or at the dealership, but it happened just he same and you should not be happy with what...
  11. mrmustang

    2022 Expedition Converted to 2023

    Contact Ford customer service in the AM and explain what is going on, then (nicely) ask about price protection for the 2023 converted order. You can use the "through no fault of your own" mindset to (calmly) push for a successful resolution on your part. If not, perhaps request a review from the...
  12. mrmustang

    Ford Refusing to Honor Bumper to Bumper Warranty

    As stated before, because of where the cracks are, and the direction in which they are seen, and the parallels, they are deflection stress cracks. Push on a sheet of plastic, and you can make the same type of cracks, on the inside, not the outside of the sheet, the same applies here. Could it be...
  13. mrmustang

    Ford Refusing to Honor Bumper to Bumper Warranty

    What I'm going to post is not going to be looked at favorably by the OP, but as the ex bodyshop owner on the forum, what I am seeing appear to be "deflection cracks", they are not a factory defect, something came in contact with the taillights causing them to flex inwards to the point of...
  14. mrmustang

    Ford Refusing to Honor Bumper to Bumper Warranty

    The way I read the OP's post was that he is the one who sent a picture, or pictures to Ford. I've owned my own retails businesses (auto and non auto related), and know what it sometimes takes for warranty work to be approved by a manufacturer. In this case, Ford's warranty division will require...
  15. mrmustang

    Ford Refusing to Honor Bumper to Bumper Warranty

    A picture, seriously, you sent a picture, or pictures and expect them to take your word at face value? What you need to do is make an appointment with your local Ford customer service department and request a regional rep to come and review the taillights up close and in person if they cannot...
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