Recent content by rugedraw

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    SYNC Update Question

    Ford released an SSM about this issue 3 days ago.
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    SYNC Update Question

    Your truck is on a roll. 7 updates in 9 days is crazy! That is the last update before you get the final APIM update that brings you to the latest Sync version.
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    SYNC Update Question

    Just FYI: Same thing is happeneing with frequency on the F150 forums. https://www.f150gen14.com/forum/threads/endless-updating-sync-messages-on-center-stack-screen.51764/#post-850285
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    2025 Expedition Tremor (Saudi Arabia) - Ford Digital Experience without Google Maps / Play Store

    The firmware is most likley the same. However, the APIM and other modules are most likely configured differently for your market which is why you will see difference in the way things function. The problem is that there are no configuration spreadsheet available for the Digital Experience system...
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    SYNC Update Question

    FWIW, I reported the issue to Ford's OTA team and sent them the VINs of the those who provided them. This does not mean anything will immediately be fixed, but if there is an issue on their side causing this, they have a few examples to look into.
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    SYNC Update Question

    Well, that sucks. The only thing left to try is the 20 minute 12v battery disconnect then. If that doesn't get it to go through, then I am out of ideas. Just do not do a master reset on the touchscreen. That will cancel the OTA trigger and the update will fail right away.
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    SYNC Update Question

    Were you able to reboot Sync with the steering wheel buttons?
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    SYNC Update Question

    No way to get rid of that message AFAIK. Not sure what triggers it to pop up when it does pop up, either. The update installed successfully. You had one install yesterday and another one today. What is interesting to me is this TCU OTA. I had never seen a direct config only OTA sent to any...
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    SYNC Update Question

    With ignition or engine on, hold the volume down and forward seek buttuns on the steering wheel for 10 seconds until the center screen goes black. https://www.youtube.com/watch?v=q5_8wGSaaqQ
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    SYNC Update Question

    You can try what was mentioned earlier in the thread. Seems to have worked for two different owners. WiFi is not necessary. Even with WiFi turned on, updates download via the modem 99% of the time.
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    SYNC Update Question

    No, I have auto updates turned off on purpose. I don't want PCM updates wiping the tune on my truck, so I like to see what is going to install before I let it. In my case, I turned on the truck and the message was there to install it and I said yes. Next key cycle, it installed with no issues.
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    SYNC Update Question

    Good to know! I will share this on the other forums, too.
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    SYNC Update Question

    Interesting, because this update installs while the truck is on and running and not when you set the OTA auto-updates time for, but maybe updating the time release the module from some kind of logic-lock that allows it to install. Not sure, but whatever it takes to make it work.
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    SYNC Update Question

    Same issue as every one.....files downloaded but won't install.
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    SYNC Update Question

    Same issue as the other trucks. Files downloaded, but install isn't kicking off. You have two active OTA's in queue, but the truck is not pinging the server back to accept them. OTA dashboard shows auto updates is off. Have you given permission for the OTA to install on the touchscreen? In...
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