Unfortunately no good updates for y’all. Got the furthest I could get on the phone and they told me to pound sand. Only option for further escalation is to send a letter to their consumer affairs department. I sent one so we will see what happens.
The plot thickens. After investigating this morning, I was actually never sent the letter. I went to the dealer to talk to the service manager and he essentially said that nothing shows up when he enters my vin but he gave me instructions to talk to corporate. I called corporate and argued with...
These two paragraphs are in the CSB. I like how they just say if you have an address for the owner please forward. I NEVER got this letter. Looking at my registration, it shows that the vehicle address is my old address but my current address is correct. Not sure why this is the case but clearly...
They did call me. Just told me there was no recall but it should be fixed. They quoted me 16 hours of labor but the CSB said it should only be 9.7 hours. I have two kids and this is our family vehicle. Wanted it fixed before traveling for the holidays so we are not left on the side of the road.
69300 miles. The CSB expired in February. I never knew about the CSB until after I had it fixed. They just told me there was no recall on it. They never sent one to me at my current address. Possibly sent one to my old address but I feel like if the extended warranty scam people can find where I...
I have a 2018 expedition that has had the cam phaser rattle for months. I did not realize it was even an issue until I took the car in for recalls this week. Was hit with a $4400 bill and told there was not a recall for the cam phasers so it’s not covered. Stupid me didn’t do much research other...
Right, I knew that I did not have the 302 when I noticed the 360 degree camera was missing and the rims were different. For some reason I thought the only way to get the LED headlights was the 302 package so when I would look for used cars, I would skim the pictures for the led headlights. Did...
So I am now even more confused. My expedition does not have the heavy duty towing package. Any ideas how it has the LED Lights? I do not see any other way it would have these.
I need to replace a power running board on my 2018 expedition. There is nothing wrong mechanically, the previous owner just beat the hell out of the chrome on the drivers side and I want to replace it. The dealer says that they can only get the entire assembly and not the step by itself and that...
Bought a used 2018 Expedition. Did not notice until I got home that the drivers side running board is beat to hell. Anything I can do to hide this? Would a matte black wrap make it any better? This bothers me so badly that I am thinking about buying a new running board.
Perhaps they changed it on the 19. Here is the documentation: https://www.ford.com/services/assets/Brochure?bodystyle=SUV&make=Ford&model=Expedition&year=2018
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