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  1. T

    Warranty Work Already!

    I hope so too. Just because a company can post profits doesn't mean there isn't room for lots of improvement and that there is nothing wrong.
  2. T

    Warranty Work Already!

    There is a school somewhere, I don't know exactly where, but 99.9% of domestic car dealers graduate from it. I believe Scumbag University is the name. Sounds like the SM you dealt with was the valedictorian of his class. Good luck with the windows in youe Expedition.
  3. T

    Warranty Work Already!

    By no means Yadaman do you sound like a Richard. Your posts are what makes these forums informative. You are right, I will probably not ever be satisfied with the Expedition. I'll take the constructive criticism and try to be a new Ford owner from here on with an open mind. I will say that I...
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    Warranty Work Already!

    Yup, I normally keep my vehicles for 4 years. I am not so sure that I will have this one that long, I think I'll be uneasy owning it after the warranty expires. Yukons, Suburbans and Escalades will probably be on the radar at that time. Tim C
  5. T

    Warranty Work Already!

    Anybody? I am looking for comments. I would like to try to get something positive out of my first experience with the Ford Motor Co. Tim C
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    Warranty Work Already!

    Well here is an update. After going back and forth with Ford Customer Service, I was told that the paperwork to get my Expedition replaced under their program would be started. That was on a Friday. I called everyday the following week and got the Cust Serv Rep's voicemail each time...
  7. T

    Warranty Work Already!

    Yudaman, thanks for the support. Although I have nothing to report yet, Ford Customer Service on this forum and Ford Customer Service I believe in Michigan, and I have been in contact. Although I am a big optimist, I would like to think some progress is being made in regards to satisfying me...
  8. T

    Warranty Work Already!

    Sending you a PM Ford Customer Service.
  9. T

    Warranty Work Already!

    Today was my appt with the dealer. The supposed fix from Ford Tech was a re-program of my instrument cluster. If that didnt work another new instrument cluster install and program. They tried the re-program and guess what? Pyschic Cleo says it didnt work and she would be right. I called my...
  10. T

    Warranty Work Already!

    Sent you a PM Ford Service.
  11. T

    Warranty Work Already!

    I called Ford's customer service on Friday the 13th and spoke with the district manager. She was supposed to call me with the status of the escalated case today. Since I had not heard from her by 4pm, I called her. Anyway, I have to bring it back AGAIN. This Thursday they are going to try...
  12. T

    Warranty Work Already!

    Well, I kept my Thursday appt and guess what? That's right you guessed it, they couldn't fix it. The service dept contacted Ford with the problem and they were awaiting a response. I was told I would get a call when they got the response. It has now been more than 24 hours and still no...
  13. T

    Warranty Work Already!

    Left you a PM Ford Service.
  14. T

    Warranty Work Already!

    I understand REXSTER314 that you never know. The old saying that if has "Boobs or Bearings" sooner or later you're gonna have a problem is always accurate. But when you had your problems, did the dealers take care of you? Loaner cars without a fight? Correct the problem right the first...
  15. T

    Warranty Work Already!

    It's hard to believe, but I had to take it back today. The outside air temp indicator is stuck at 75 degrees and won't change. So next Thursday I have an appt to have it looked at again. Don't even know what to say!Getting back to the German cars, I had a BMW X5 that I bought used(CPO). The...
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    Warranty Work Already!

    Well my new Exp EL had to go to the dealer for it's first repair with only 650 miles on it. I was optomistic that the local Ford dealer would be better than my previous Dodge dealer. Guess what? I was wrong, they graduated from the same school of customer satisfaction as the Dodge dealer...
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    Whats your favorite tool in your garage.

    Old thread, but I'm gonna put the paddles on her and bring her back. How about my air compressor, it drives all my favorite time saving tools. When I was 20 I put a lift kit on my Jeep and the u bolts that attached the leaf springs were 7 miles long and fine threaded. At that moment I learned...
  18. T

    new product suggestions

    Just my 2cents, I use a combination of products from Adam's Polishes and Chemical Guys. Wash soap and detail spray from Adams and polishes and wax from CG. Microfiber towels from both companies. Unbelieveable customer service from Adams. Only owned the Expedition for a week now and it got...
  19. T

    Here is the New Ride!

    I recently joined this forum and opened a thread titled "Never Owned A Ford Before." I was on the fence on which SUV to buy, a Suburban or an Expedition EL. I also joined a Suburban forum to get their opinions too. I pulled the trigger Friday and bought this Expedition. The main things that...
  20. T

    Never Owned a Ford Before

    OK, I went to a Suburban forum and asked the same questions. I pulled the trigger on a new Expedition EL today. It is Kodiak brown with tan leather interior. Real smooth ride, I am a car guy and I am impressed. Nicely optioned with Nav and almost all the cookies. Wish me luck with my first...
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    Never Owned a Ford Before

    Thanks. I did go to KBB and check the value of a used 2012 with 3000miles on it. The value was around 5k less than the dealer wanted for this Expedition. One of the things that is in my head is that the "value" of getting a leftover, leftover needs to exceed the depreciation of a 2012 in the...
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    Never Owned a Ford Before

    Well, if anyone asks if I have driven a Ford lately I can say yes. Went to a fairly small dealership today that had a 2012 leftover on their lot. Very smooth ride and extremely quiet inside. I must say I was impressed. Even though it has slightly less HP than a Suburban, I thought it just as...
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    Back with the Blue Oval!

    Good luck with your new ride. Is Duck Dynasty your favorite show?
  24. T

    Never Owned a Ford Before

    Thank you. I am going to test drive one today.
  25. T

    Never Owned a Ford Before

    thanks for all the input. HP and torque are a concern for me. My Ram has 390hp and 450ft/lbs and currently pulls the travel trailer well. I have driven a new Surburban and my brothers 2007 Expedition. The power difference between the Ford, Chevy and my Ram is very noticeable. There are a...

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