Hi everyone,
My wife and I picked up a 2017 Expedition with ~29,000 miles (~34,600 now) back in August 2018. It's an XLT, leather, 4WD, standard wheel base. We had it CPO'd prior to purchase so we have the 7 year/100k warranty. We were having trouble with our 2016 Honda Odyssey's transmission and after multiple trips to the dealer and not having any luck resolving the issue (it's normal, they say!) I did some searching online and found out Odysseys are known for transmission issues. Something about the design of the transmission causes the fluid to overheat and thus degrade. Anyway, I had always enjoyed my 88 F-150 and 95 F-150, liked my dad's 2010 F-150, and decided to give the Expedition a shot. So far, we love the vehicle, but we've had a few issues and I was hoping to run a couple of them by the wisdom of this forum.
First, probably the easy one. When you all switch the temperate in your vehicle can you hear the actuators moving? We are in the process of having the blower motor replaced under warranty and upon receiving the vehicle back I noticed this. I just happened to be sitting in complete silence when I was adjusting the temperature so I suspect I had just never noticed it before, but wanted to see what others had experienced. The blower fan isn't replaced yet because they had to order parts so they took it apart, confirmed it was defective, and then put it all back together because they did not have a loaner to give us and this is the only vehicle we own that will fit our family. I want to make sure something didn't go wrong when they put it back together and can bring this up when I return the vehicle to the dealer if it's an issue. I did do some searching and this is not the same as the actuator clicking I see others experiencing on this forum.
Second, probably the impossible one. A few weeks ago I started hearing a random squeak while driving. It appears to happen after accelerating while the engine is leveling out to cruising conditions. I cannot reproduce it, make it happen, or tell you under which circumstance(s) it occurs because it's that random. The only thing consistent about this noise is that it won't go away. It happens almost every time we drive at least once, but sometimes it doesn't happen and other times it happens multiple times. It appears to be worse when it's cold, but I just cannot pin this down. Since we are approaching the end of our bumper to bumper warranty I'm trying to figure out what this is so I'm not stuck paying for the repair later. Below is a video. About 6 seconds in you can hear a "whoop" sound. It's real quick and easy to miss. Does anybody have any ideas I can explore? I was going to mention it when the vehicle returns to the dealer but with nothing to go on I figure I'm going to get stuck with this issue.
A third issue is that the air stops coming out of the ceiling vents, but only under a very specific circumstance. If I use the Sync touch screen to turn the heat level to level 3 or higher, the air stops coming from the ceiling vents. I can turn the heat all the way up using the rear controls and it blows out just fine, but if I use the touch screen it shuts off at heat level 3 or higher. Note, I do mean heat level and not fan speed.
A fourth issue is intermittent stiff steering. I'm still able to turn the wheel fine, but the steering has gotten stiffer since we purchased the vehicle when trying to park in parking lots or like yesterday when I was trying to back my trailer into the garage. I've read about U-Joints in the steering shaft needing greased and I plan to address this with the dealer, but wanted to see if anybody else had heard of this and had any idea what it might be.
I apologize for the long post, but figured the more detail the better. I've been reading these forums since before we purchased the expedition as a way to research if we really wanted one or not so I'm confident you all will have good feedback.
Thank you in advance for your assistance!
My wife and I picked up a 2017 Expedition with ~29,000 miles (~34,600 now) back in August 2018. It's an XLT, leather, 4WD, standard wheel base. We had it CPO'd prior to purchase so we have the 7 year/100k warranty. We were having trouble with our 2016 Honda Odyssey's transmission and after multiple trips to the dealer and not having any luck resolving the issue (it's normal, they say!) I did some searching online and found out Odysseys are known for transmission issues. Something about the design of the transmission causes the fluid to overheat and thus degrade. Anyway, I had always enjoyed my 88 F-150 and 95 F-150, liked my dad's 2010 F-150, and decided to give the Expedition a shot. So far, we love the vehicle, but we've had a few issues and I was hoping to run a couple of them by the wisdom of this forum.
First, probably the easy one. When you all switch the temperate in your vehicle can you hear the actuators moving? We are in the process of having the blower motor replaced under warranty and upon receiving the vehicle back I noticed this. I just happened to be sitting in complete silence when I was adjusting the temperature so I suspect I had just never noticed it before, but wanted to see what others had experienced. The blower fan isn't replaced yet because they had to order parts so they took it apart, confirmed it was defective, and then put it all back together because they did not have a loaner to give us and this is the only vehicle we own that will fit our family. I want to make sure something didn't go wrong when they put it back together and can bring this up when I return the vehicle to the dealer if it's an issue. I did do some searching and this is not the same as the actuator clicking I see others experiencing on this forum.
Second, probably the impossible one. A few weeks ago I started hearing a random squeak while driving. It appears to happen after accelerating while the engine is leveling out to cruising conditions. I cannot reproduce it, make it happen, or tell you under which circumstance(s) it occurs because it's that random. The only thing consistent about this noise is that it won't go away. It happens almost every time we drive at least once, but sometimes it doesn't happen and other times it happens multiple times. It appears to be worse when it's cold, but I just cannot pin this down. Since we are approaching the end of our bumper to bumper warranty I'm trying to figure out what this is so I'm not stuck paying for the repair later. Below is a video. About 6 seconds in you can hear a "whoop" sound. It's real quick and easy to miss. Does anybody have any ideas I can explore? I was going to mention it when the vehicle returns to the dealer but with nothing to go on I figure I'm going to get stuck with this issue.
A third issue is that the air stops coming out of the ceiling vents, but only under a very specific circumstance. If I use the Sync touch screen to turn the heat level to level 3 or higher, the air stops coming from the ceiling vents. I can turn the heat all the way up using the rear controls and it blows out just fine, but if I use the touch screen it shuts off at heat level 3 or higher. Note, I do mean heat level and not fan speed.
A fourth issue is intermittent stiff steering. I'm still able to turn the wheel fine, but the steering has gotten stiffer since we purchased the vehicle when trying to park in parking lots or like yesterday when I was trying to back my trailer into the garage. I've read about U-Joints in the steering shaft needing greased and I plan to address this with the dealer, but wanted to see if anybody else had heard of this and had any idea what it might be.
I apologize for the long post, but figured the more detail the better. I've been reading these forums since before we purchased the expedition as a way to research if we really wanted one or not so I'm confident you all will have good feedback.
Thank you in advance for your assistance!
