I am in the same position as you. Marketing tells me the same, my dealership tells me the same. I can also tell you, I have tracked many Expeditions that were produced earlier this month, that were dealer orders, that we built, completed, and have already shipped, while a ton sit offsite. They are now scheduling a bunch of new customer orders to be built next week as well. Dealerships are making their money right now on used vehicles. Also, dealerships do not make the majority of their money from the sale of cars. They make their money on service, parts, and accessories. Plus, if you had to leave a deposit, whish I did of $1,000, that is probably all the dealership is making off the vehicle, which is why they don't care when it comes in, because they already got their money. Think about it, if they sell 100 cars to preorder, they just made themselves $100K. My dealership told me from the beginning, that if I back out, I don't get my deposit back until they were to sell the vehicle to someone else. Which means they have already deposited that check and moved on. Doesn't seem there is anyone you can speak to either to try and get better answers either. At this point, patience is the name of the game. There are thousands of Expeditions sitting offsite, so we are not the only ones dealing with this. I just think its wrong that they will leave those offsite, and manufacture new ones and send those out, without completing what is just sitting there, but that's just me.