Hard Shifting/Jerking/Hesitation

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magic

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I took my Expy (99)for the full service offered by Ford at my local dealers. A week later my compressor failed and they replaced it under warranty but I had to play for the relay. The next day I found that now the compressor comes on not only everytime I start it up but very often while driving too. Furthermore the transmission downshifts everytime I ease up on the gas, even at 110 km. Is this normal to downshift at such speeds and I need to push pass the 80km to get into top gear?
Any advice or assistance would be appreciated. All this started when I took it to service. Before that I had no problems of this sort.
 
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