aggiegrad05
Full Access Members
I am running the latest version (updated 2 days ago) and all buttons are present and accounted for.
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I am going to guess it's a glitch. Apple just released iOS 13.3 a couple of days ago and I have upgraded. Maybe this new version of the Ford app is written for 13.3 and if you aren't running that newest iOS version it's glitchy. Maybe there's some other reason it's glitchy. I would give it a week and see if Ford pushes a new update out.This is really gonna suck if Ford removes this awesome feature they gave us and let us love, only to remove it.
Any ideas for trying to get it back and keep it?
The original poster has an Android phone and lost the lock/ unlock. I have Android but still have this feature. There's also iPhone inconsistencies up above.I am going to guess it's a glitch. Apple just released iOS 13.3 a couple of days ago and I have upgraded. Maybe this new version of the Ford app is written for 13.3 and if you aren't running that newest iOS version it's glitchy. Maybe there's some other reason it's glitchy. I would give it a week and see if Ford pushes a new update out.
In other words...there is no way Ford is going to discontinue this feature. It's trendy and hip and #thekids love when they can do non-phone things on their phones.
In the FordPass app there is a button on the bottom edge called "Guides". Click that and it will give you the option to either call or chat with App Tech Support. I think that is where you would go.The original poster has an Android phone and lost the lock/ unlock. I have Android but still have this feature. There's also iPhone inconsistencies up above.
I hear what you're saying, Aggie, and I agree it's popular and loved. However, there's obviously several people who have just lost this feature this week. If it's a glitch, that's more occurrences than I'd care to see.
Maybe people should be logging complaints with their local dealer service departments or something? The disapproval needs to get back to Ford.
You millennials and inherent tech knowledge... impressive.In the FordPass app there is a button on the bottom edge called "Guides". Click that and it will give you the option to either call or chat with App Tech Support. I think that is where you would go.
If you look at the app version history (on iOS anyway) you can see Ford puts out a new version every month or so, with a followup immediately thereafter to fix any bugs. I'm not saying this is a bug, necessarily, just that Ford is clearly putting a lot of energy into this app and I bet they would be responsive to your feedback.