new running board motor not working

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melted_cheese___

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so i recently had bought a new running board motor for my 10’ expedition limited. it was the passenger side got it off of ebay for 60 dollars. i had to replace it because the old one was making a screeching noise every time the door would open and close also it didnt have enough force to lift up the running board. so the new one i put also didn't work but this time its not making a screeching nose. it also doesn't have enough force to lift the running board.
 

jkayca

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Does the new one work at all? Does it deploy but not retract or is it totally dead?
 
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