No volume at all

[ewadz3006]

I looked through other threads but didn't see the same thing. I have no volume on my radio at all. Just happened randomly. Radio works, changes channel, source, etc. but volume does nothing, once before the low volume button was stuck on the steering wheel, and I would turn it up, but it would go back to min volume in a couple seconds. This is not the same. It's like I'm not even turning the knob. Also the treble, bass, balance screen doesn't move. It's blank, or like it's in the middle and won't move. I have done a soft reset And no changes. Any help would be appreciated. Thank you.

 

[ewadz3006]

Sorry this is a third gen, 2015 xlt. Has Sony radio with sub

 

[ewadz3006]

I did a soft reset on the radio, nothing. I unhooked the battery, pluged it back in the radio worked for a few minutes almost sounded like the signal was coming in and out and then it just went off again. It came on for a brief second when I first started it up once it. since then I haven't been able to get it to anything. All controls seem to work on the radio, going through stations even serious XM shows what song is playing and I can fast forward and rewind with that but no sound.

 

[ewadz3006]

Now I'm having problems with the battery. Goes dead if it sits for more than a day. I charged battery while hooked up and it never fully charged. Then unhooked ground and charged, it charged to full. So I think I have a amp draw somewhere, I wonder if these are related....

 

[HILLY]

Sounds like everything is working for you other than the sound amp (ACM). If you have an unidentified draw and this is not working, there could be a short to ground issue with it that is correlated.

 

[aj1936]

This happened to me on a 24 Limited. Turns out the instrument I had plugged into the OBD port (Smart Data Link in Ford terms) had gone bad and it shared a fuse with the Audio Amp. Anyway, after unplugging the bad OBD device and a soft reset, everything back to working now.

 

[ewadz3006]

Ended up being the acim module. At least I think. Currently amp fuse is out and all Is good. I'm going to upgrade to the sync 3 when i fix it. I hooked up all my aftermarket stuff. Going to use this as a opportunity to upgrade the factory stereo. I have a radio wired in just laying on the seat for now (to test amp and speakers)and everything is working as it should. I'll be grabbing the new ACIM soon.

 

[ewadz3006]

Update, I got the sync 3 upgrade kit which came with new acim. still no sound. volume on the console knob does nothing, but when i push the steering wheel volume it pops up on the screen volume zero, but doesn't change no matter if i push volume up or down. other than that nothing. the dings or beeps or whatever still come through the speakers When you push the screen. I now have a aftermarket amp and dsp. I know the speakers work from testing them with an aftermarket radio. Factory radio there is no audio output. i also unhooked the console controls, no change, I also unplugged the steering wheel controls, still nothing. Is there something that can mute music? back up camera or something? what else could it be? I'm stumped everything has been changed except the cd player. I'm lost.
I saw people put the acm in the oven, is that in the cd player?

 

[ewadz3006]

Well, got another ACM still no volume. The steering wheel control if you push that it says volume minimum and won't move up or down. The console knob just spins and doesn't do anything no reaction on the screen. I don't know what else to do other than maybe change the console cover with the knobs?

 

[ewadz3006]

I now have replaced the factory amp. Still the same thing. Is there anything that can mute the audio?

 

[showtime692005]

I’ve experiencing the exact same thing, did you ever find a fix for it?

 

[ewadz3006]

I’ve experiencing the exact same thing, did you ever find a fix for it?

No. I talked again with my mechanic about it. went over everything again. I changed acim, radio (cd player part) and the factory amp. I still have a parasitic draw, and no volume. Ive since unplugged the factory amp fuse, bought a nice alpine radio and mounted on top of the dash and use that. I just use the rca's of the adio and use a aftermarket amp. I gave up. I called a couple dealers and garages, no one had a answer or was willing to give me a estimate.
If you ever figure out what this is please respond here.