Safety Recall 24S06 - Certain 2018-2020 Expedition/Navigator - Inadvertent Retractor Pretensioner Deployment

[HazBeen]

*** This is an Advance Notice. This post will be updated when additional information becomes available ***




Supplemental information on involved component(s) from 2018-2020 Expedition Workshop Manual:

Airbag and Seatbelt Pretensioner Supplemental Restraint System (SRS) - Overview

The Restraints Control Module (RCM) continually receives and monitors inputs from the Occupant Classification System Module (OCSM) and various other hard-wired switches and sensors. If the RCM detects a sudden vehicle deceleration and/or lateral deceleration based on the information received from the various sensors and determines that deployment is necessary, it applies voltage and current to deploy the appropriate SRS components.




Seatbelt Anchor and Pretensioner

The seatbelt anchor pretensioner is a pyrotechnic device that removes excess of webbing slack from the seatbelts when deployed. One is included as part of each front row outboard seatbelt assembly and cannot be serviced separately.




Seatbelt Retractor and Pretensioner

The seatbelt retractor and pretensioner is a pyrotechnic device that removes excess of webbing slack from the seatbelts when deployed. The retractor and pretensioner are serviced together with the front row outboard seatbelt assembly.




FordParts.com System Illustration

 

[99WhiteC5Coupe]

There are members on this forum that had this happen and posted about it.

 

[HazBeen]

Thanks for the heads-up, 99WhiteC5Coupe.

I have added references to this Advance Safety Recall Notice in those two other Forum discussions.

I have also edited Workshop Manual component descriptions and illustrations into the original post, above, to improve Forum member awareness.

 

[99WhiteC5Coupe]

https://static.nhtsa.gov/odi/rcl/2024/RMISC-24V099-9316.pdf

 

[Mr Big]

I was the one who initially posted about my personal experience. (https://www.expeditionforum.com/threads/12-to-16-explosive-devices-in-our-vehicles.54007/)

After it happened, I immediately contacted the NHTSA and reported the incident. They fully investigated it and contacted Ford.
I was just notified by them that the bulletin was released. I'm glad they followed through, as it was a pretty scary experience.

 

[GixxerJasen]

Interesting that 2020 models were rolling out so early in the year while 2019's were still being built. Mine was built in August of 2019 so apparently not affected by the recall. I did check the VIN against Ford's recall site and nothing listed.

 

[Mr Big]

As an update, my vehicle, which has already had the driver's side replaced and repaired, just had the passenger seatbelt warning light go on. I contacted Ford and they said to get it to the dealer ASAP for repair. I took it to my local Ford dealer, they kept the vehicle for a week, then called and told me because they have to wait for Ford to give permission and allocate the parts, they cannot repair it. I explained they already fixed my driver's side and it is dangerous to drive the vehicle, but they didn't care.
So now I have a vehicle with a dangerous exploding part that will deploy in the coming weeks and Ford released it knowing the potential of the explosion.

There are only 12 to 16 of these devices in our Expeditions. And I can tell you, from my personal experience, there is a good possibility that you will lose control of your vehicle, if you are driving on an interstate or busy road going 35 to 65+ mph, when it goes off. The loud shotgun type bang along with the 3-to-4-inch tightening of the belt and enormous Sound Pressure Level inside the cab, will disorient you enough to lose control of the vehicle, not to mention it can have a serious effect on people with heart problems.
Ford needs to escalate the repair before they have injuries or, even worse, casualties.

 

[SyndicateZ]

enormous Sound Pressure Level inside the cab, will disorient you enough to lose control of the vehicle, not to mention it can have a serious effect on people with heart problems.

You must not drive with babies/young children.

I got the recall letter in the mail but I dont intend on having my vehicle sit at the dealer for months over the summer hust to switch out a seat belt part. Im also used to loud exploding sounds while driving

 

[Mr Big]

You must not drive with babies/young children.

I got the recall letter in the mail but I dont intend on having my vehicle sit at the dealer for months over the summer hust to switch out a seat belt part. Im also used to loud exploding sounds while driving

Ford Corporate said "It's not loud enough to scare you into losing control"

 

[HazBeen]

@Mr Big 's update is supremely timed because Ford's Safety Recall 24S06 Full Dealer Bulletin is just now available, though it's release has not yet been highlighted via Ford's Professional Technician System (PTS) website used by dealership Service personnel -- but this communication will likely occur on Monday, June 24th...








Technical Instructions for Service technicians are attached below as a PDF document...

 

[bmk1]

So the TSB clearly mentions the dealerships picking up vehicles and returning them to help customers get this done. I wonder if they will really do this and how far they will travel. It is a really big pain for me to get mine to the dealer and it was literally there last week ugh.

 

[Mr Big]

So the TSB clearly mentions the dealerships picking up vehicles and returning them to help customers get this done. I wonder if they will really do this and how far they will travel. It is a really big pain for me to get mine to the dealer and it was literally there last week ugh.

THEY DIDN'T PICK MINE UP

 

[bmk1]

THEY DIDN'T PICK MINE UP

How long did it take them?

 

[Mr Big]

How long did it take them?

I drove it down this past Monday and asked for a loaner, since I already experienced the driver's side explosion. They said they didn't have any to give me. They had it all week, then contacted me Thursday and said there are no parts available, but they may be available 2nd half of 2024 and had me pick it up.
IMHO, Ford is setting themselves up for a class action suit, because when the tensioner deploys, it's as loud as a 45-caliber bullet or shotgun shell going off 2 feet from your ear. If you are driving, especially at highway speeds, you may lose control of the vehicle, because it will freak you out. The SPL is piercing and the seatbelt retracts back 3 to 4 inches, pulling you back into the seat, disorienting you. You feel like you've been punched in the chest or shot. I was lucky, sitting at a traffic light, when it deployed.

 

[99WhiteC5Coupe]

I drove it down this past Monday and asked for a loaner, since I already experienced the driver's side explosion. They said they didn't have any to give me. They had it all week, then contacted me Thursday and said there are no parts available, but they may be available 2nd half of 2024 and had me pick it up.
IMHO, Ford is setting themselves up for a class action suit, because when the tensioner deploys, it's as loud as a 45-caliber bullet or shotgun shell going off 2 feet from your ear. If you are driving, especially at highway speeds, you may lose control of the vehicle, because it will freak you out. The SPL is piercing and the seatbelt retracts back 3 to 4 inches, pulling you back into the seat, disorienting you. You feel like you've been punched in the chest or shot. I was lucky, sitting at a traffic light, when it deployed.

If I were you - I would be contacting an attorney that specializes in civil vehicle safety issues.

I hope you have documented all your issues and contacts with the dealership? Did they provide you with an invoice for this past visit?

Good luck.

 

[Mr Big]

If I were you - I would be contacting an attorney that specializes in civil vehicle safety issues.

I hope you have documented all your issues and contacts with the dealership? Did they provide you with an invoice for this past visit?

Good luck.

I have documented everything, including the previous incident. They did not provide me with any paperwork this time. They just set the appointment and I dropped off the vehicle. I filmed the vehicle, because they scratched it last time and gave it back to me filthy. I'm calling them Monday morning and talking with a service manager.

 

[99WhiteC5Coupe]

I have documented everything, including the previous incident. They did not provide me with any paperwork this time. They just set the appointment and I dropped off the vehicle. I filmed the vehicle, because they scratched it last time and gave it back to me filthy. I'm calling them Monday morning and talking with a service manager.

Good luck.

I would insist on an invoice for the appointment you had last week, with documentation of your complaint and what was done (or not done) by the dealership.

 

[bmk1]

As many issues as I've had since February I’m worried to death one is going to go off with my wife or two small kids in the car..

 

[HazBeen]

As expected, Safety Recall 24S06's Full Dealer Bulletin was announced today on Ford's Professional Technician System (PTS) website...

 

[HazBeen]

Ford of Canada is also participating in Safety Recall 24S06, where 2,479 vehicles are affected...