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TECHNICAL SERVICE BULLETIN 25-2059 - Effective February 26, 2025
Lower Than Actual Fuel Level Indication On The Fuel Gauge Or Inaccurate Distance To Empty (DTE) Displayed In The Instrument Panel Cluster (IPC) After Adding Fuel
This bulletin supersedes 24-2261. Reason for update: update the Service Procedure, parts list and labor operations
Models:
Markets: North American markets only
Issue: Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:
This may be due to the IPC software and can occur if the vehicle is shut off before placing the GSM in P and then partially filling the fuel tank.
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to reprogram the IPC.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Service Procedure
NOTE: The time required to complete this procedure varies depending on several factors including the number of module software updates required, available internet bandwidth, USB flash drive variability, and the potential that CAN flashing (software update via the DLC with FDRS) may be required. Connect to the internet with an ethernet cable, use a USB 3.2 Gen 2 or higher flash drive. When performing USB software updates, using high speed USB ports on the laptop is recommended for faster file transfer.
For additional information, please see the full TSB attached below as a PDF Document...
Lower Than Actual Fuel Level Indication On The Fuel Gauge Or Inaccurate Distance To Empty (DTE) Displayed In The Instrument Panel Cluster (IPC) After Adding Fuel
This bulletin supersedes 24-2261. Reason for update: update the Service Procedure, parts list and labor operations
Models:
| Ford 2024 Expedition | Built on or before 19-Dec-2023 |
| Lincoln 2024 Navigator | Built on or before 19-Dec-2023 |
Markets: North American markets only
Issue: Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions:
This may be due to the IPC software and can occur if the vehicle is shut off before placing the GSM in P and then partially filling the fuel tank.
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to reprogram the IPC.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
Labor Times
| Description | Operation No. | Time |
| 2024 Expedition/Navigator - Perform software update for GWM, APIM, TCU and ICP | 252059A | 3.1 Hrs. |
| Additional Time For Further Updates To GWM, APIM, TCU “Refer To Warranty & Policy Manual, Section 1.3 For Time Recording Requirements And Procedures For Actual Time. Ford Monitors Module Reprogramming Vehicle History Session Data To Compare Against Warranty Claiming Activity” (Can Be Claimed With Operation A) | AP252059 | Actual Time Up To 2.0 Hrs. |
Service Procedure
NOTE: The time required to complete this procedure varies depending on several factors including the number of module software updates required, available internet bandwidth, USB flash drive variability, and the potential that CAN flashing (software update via the DLC with FDRS) may be required. Connect to the internet with an ethernet cable, use a USB 3.2 Gen 2 or higher flash drive. When performing USB software updates, using high speed USB ports on the laptop is recommended for faster file transfer.
For additional information, please see the full TSB attached below as a PDF Document...
