I drive a 2019 ford expedition xlt, and in may of 2022(almost a year ago, had roughly 30,000km at the time), I was on a road trip and going 100 km/hr when I lost acceleration, then the wrench on the dash, and alerts appear in the app. It would not let me go above 100 kilometers, and had hard shifts. My spouse directed me to pull over, turn off, open doors and see if it restarts; to which it did. We took it to ford and nothing was found and it did not repeat the problem for them. Over the past year there has been a few times where it doesn't seem to respond when it should during acceleration, and a few odd shifts; however I typically chalked it up to my error/overthinking it because there was no alerts, and I could duplicate it. Fast forward to March 30 2023, on another road trip the same thing happened with wrench, alerts, but this time it would lose power at different speeds then shift hard, but roughly around 70-80, then 100-110kms/hr was the worse. Again wasn't near a dealership, and had no option but to pull over on the highway and turn off, and see if it clears; to which it did. This year I had previously switched into eco mode, and after the wrench it said driving mode selection unavailable, and the prior occurrence I do not remember if I had switched into a different driving mode or not.
I want to take it into ford before warranty is up(another 30,000 kms), but also want to have information since last time they said nothing was found, and nothing they can do. They have not found an another issue but when warranty was up they found a solution but I had to pay for it.
I want to take it into ford before warranty is up(another 30,000 kms), but also want to have information since last time they said nothing was found, and nothing they can do. They have not found an another issue but when warranty was up they found a solution but I had to pay for it.