04 EXPY problems

[Guest]

Okay here we go, just bought a 04 Expy 4.6L on 12-10-03, here are the problems so far

1. Steering wheel wobble at freeway speed (65+ mph)
2. Front driver side window is rattling over bumps, seems loose.
3. That brake dust issue, most people have on 03 Expy's

Will bring it in on Friday 12-19-03, will kep you updated on what happens. Wish me luck

Anyone else with problems on 04's? Let's stay in touch!!

 

[daveplot]

Check here: http://www.ford-trucks.com/forums/showthread.php?s=&threadid=138366 for updates to the brake dust issue. My service manager said the new pads are going to be available in a couple of weeks.

 

[Guest]

Are they going to replace them for free? Even though mine is a 04, I'm sure the pads could have easily gone on an 03. They probably have an abundance of them and just slapped them on my 04.

 

[mtnman64]

I am having the same exact problems. Have had it to dealer twice, and each time they said they were fixed. of course, that was not the case. so, I called the Service Mgr today, and we are meeting Wed afternoon to discuss and try to get things fixed. He did mention there was a bulletin that came out on Friday re the Drivers Door. I will know more later this week. Let me know if you have any success!

 

[Guest]

Here is an update to my original post, I went into my dealer with all the problems I stated earlier.

1. Steering wheel wobble at freeway speed (65+ mph)

They said they balanced and rotated all four tires, problem seems to be gone so far

2. Front driver side window is rattling over bumps, seems loose.

They said they retightened the door panel and such, did not fix the problem. It's the window!!! I will have to take a tech on a test drive and let them hear it.

3. That brake dust issue, most people have on 03 Expy's

What was I expecting, of course the service guy says it's a common occurance. It's a large truck it's going to do that, BLAH, BLAH, BLAH. Well you know this is going to get nasty!!! Is there a TSB for this problem? If so what's the number so I can show these guys. I should not spend the money for new pads!!! Please help in our plight to prove "Quality should be Job 1"

 

[mtnman64]

for the door rattle, they adjusted my strike plate, and it seems to have corrected the problem. The service manager said they got a bulletin on this about a week ago, so check again.
There is a TSB on the brakes, but I am told at dealer that the new brakes are not available yet.

 

[daveplot]

There is a SSM for the brakes, some dealers say they already have the new pads, others say they will have them within the first two weeks in January.

 

[Guest]

I contacted a Ford Dealer this morning, gave them SSM# 16808, they said they could not find anything. Then gave them 17247, he quoted the message verbatim
/> 2003 Expedition/Navigator - Accumulation of brake dust on the wheels /> /> "Under regular operating conditions, customers may notice accumulation of brake dust on the wheels of their 2003 Expedition/Navigator vehicles. Some amount of brake dust is inevitable as brakes wear. Dust can be cleaned by weekly washing with motorcraft detail wash (zc-3-a) and a soft sponge. Heavier deposits can be removed with motorcraft wheel and tire cleaner (zc-37-a). A low-dust service brake lining (pad) is being developed via the quicker service fix (QSF) process for customers who may find this accumulation objectionable. The new lining is expected to be available durring the late fourth quarter of 2003. Do not replace any components in an attempt to address this condition in the interm untill the new lining is available. /> /> THe service advisor spoke with a technician and said they are not yet available. so maybe they are aware. But I do not know if they are really not available. So if they are available and some one has had it done already. How do I get this done? Is anyone out there from Southern California. We need to get this done ASAP.