If you think it may be the way the phone picked up the sound, you might try this. Ask a friend, or a local Ford dealer, to let you listen to a 3.5 EB idle. Record it with your phone from 3 ft, 5 ft, and 10 ft away. Listen to the recorded sound file and see if it sounds similar. As an option to that, go to a service garage - not a Ford dealer - and ask how much experience they have working on the 3.5 EB. Have them listen to the recording. The shop I go to has a lot of experience with them. The owner drives one and the shop services our county's police vehicles.
FWIW, my 2015 has 76K miles and doesn't make that sound - at least not obviously to the naked ear.