2022 Expedition - Cracked Roof Panel; Cracked Lift gate Spoiler

[pbirdsong]

I have a new 2022 Expedition Limited. Has 750 miles on it, has only been in my driveway for a month. I opened the tailgate yesterday (in -30 degree wind chill) and the lift gate spoiler cracked in half, the brake light is hanging off above the rear windshield, and the roof panel punctured and has a hole in it right where it meets the spoiler. I heard the cracking and popping as the lift gate opened, but I never thought the damage would be as bad as it is. Has anyone had issues with body work cracking and breaking in the cold? Will the dealership cover this or am I going to have to go through insurance? Needless to say, I’m very disappointed in the quality here and can’t believe the cold could do that much damage to a brand new $80k car. Have owned many expeditions over the years in this climate, and have never had this issue.

 

[markw1855]

I have a new 2022 Expedition Limited. Has 750 miles on it, has only been in my driveway for a month. I opened the tailgate yesterday (in -30 degree wind chill) and the lift gate spoiler cracked in half, the brake light is hanging off above the rear windshield, and the roof panel punctured and has a hole in it right where it meets the spoiler. I heard the cracking and popping as the lift gate opened, but I never thought the damage would be as bad as it is. Has anyone had issues with body work cracking and breaking in the cold? Will the dealership cover this or am I going to have to go through insurance? Needless to say, I’m very disappointed in the quality here and can’t believe the cold could do that much damage to a brand new $80k car. Have owned many expeditions over the years in this climate, and have never had this issue.

Post some pictures.

 

[2020FordRaptor]

I have a new 2022 Expedition Limited. Has 750 miles on it, has only been in my driveway for a month. I opened the tailgate yesterday (in -30 degree wind chill) and the lift gate spoiler cracked in half, the brake light is hanging off above the rear windshield, and the roof panel punctured and has a hole in it right where it meets the spoiler. I heard the cracking and popping as the lift gate opened, but I never thought the damage would be as bad as it is. Has anyone had issues with body work cracking and breaking in the cold? Will the dealership cover this or am I going to have to go through insurance? Needless to say, I’m very disappointed in the quality here and can’t believe the cold could do that much damage to a brand new $80k car. Have owned many expeditions over the years in this climate, and have never had this issue.

Should be under warranty.

 

[ashishdhngr]

Sam thing just happened to me. A combination of the extreme cold with the construction of the vehicle (my assumption) causes the spoiler to go over the top of the roof panel instead of rotating under it.
Seems like you should be under warranty and have this issue sorted out through Ford.
Do you have any picture you can post of the damage to your vehicle?

My issue

2019 Expedition - Heads up - Cracked liftgate/rear spoiler. Next steps???

I live in the Midwest. We had the -30 windchill on the 23rd. I went out to grab some items from the back of the vehicle. In the process of opening the liftgate, the rear spoiler cracked down the middle. (Photos included) Upon inspection I noticed that instead of the spoiler going under, it...

www.expeditionforum.com

 

[ExpyNole]

sounds like some ice was jammed in there.

 

[99WhiteC5Coupe]

2019 Expedition - Heads up - Cracked liftgate/rear spoiler. Next steps???

I live in the Midwest. We had the -30 windchill on the 23rd. I went out to grab some items from the back of the vehicle. In the process of opening the liftgate, the rear spoiler cracked down the middle. (Photos included) Upon inspection I noticed that instead of the spoiler going under, it...

www.expeditionforum.com

 

[giudi1md]

This is crazy. I had the exact thing happen to mine 2 days ago during the cold spell. Cracked plastic spoiler over the rear hatch and a puncture to the roof. We are taking it to the dealership tomorrow. I hope this is covered under warranty. Pics below.

 

[ExpyNole]

This is crazy. I had the exact thing happen to mine 2 days ago during the cold spell. Cracked plastic spoiler over the rear hatch and a puncture to the roof. We are taking it to the dealership tomorrow. I hope this is covered under warranty. Pics below.

that for sure looks like it was caused by ice.

 

[Beachums]

that for sure looks like it was caused by ice.

How about poor engineering??? Are we to believe that no amount of ice buildup on a vehicle is acceptable??? If there is a threshold of acceptable ice build-up, what is it???

 

[giudi1md]

To say this is a disappointment is an understatement. I can’t believe snow and ice would cause this type of damage. Sticking doors, etc., sure; but cracking plastic and punctures to sheet metal? No way.

My expectation is all windows and doors operate properly in all weather conditions.

I’ll be sure to update the thread on how the dealership/ford handles the situation tomorrow.