2022 Stealth Expedition 3000 miles and GEM Module dead and won’t start - normal?

[jfeeney106]

Brand New 2022, 3k miles and GEM unit dead and car won’t start - normal?

 

[99WhiteC5Coupe]

Brand New 2022, 3k miles and GEM unit dead and car won’t start - normal?

With 3,000 miles - the vehicle is not “Brand New” - it is used.

What did the dealer say?

Poor quality has become normal with Ford. Do an internet search for CEO Farley and Ford’s poor quality - you‘ll find public statements by him about the matter.

 

[Shaggy]

Brand New 2022, 3k miles and GEM unit dead and car won’t start - normal?

Did you get it new or just bought it with 3k miles? Call the dealer up as it has to still be under warranty.

 

[Andy B]

With 3,000 miles - the vehicle is not “Brand New” - it is used.

Not necessarily, most electronics have an "infant death" or "crib death" period where most boards that will fail. If you make it past a certain amount of time the odds of failure go way down.

This could be an infant death module.

 

[jfeeney106]

Thanks it was new when I bought it and covered under warranty but GEM module is backordered with no ETA, not sure if I go through with buyback program or ?