Just throwing it out there I’d avoid this company if you can. I ordered both OEM Ford exhaust manifolds a few weeks back for my 07’. Passanger side was supposed to come as a kit with gasket and studs. The package didn’t have said contents. I called customer service on two different occasions and after being on hold 20+ minutes both times I hung up. I then emailed customer service two weeks ago and never got a reply so I had to purchase all the contents separately.
I had another bad experience with this company months back when I had to return a product. They ignored me until I spammed them with 3 seperate emails for a return label. Same deal I could never get off hold via phone. That time I was on hold for 40 minutes and nobody picked up. Just a warning this company is very unprofessional and strongly recommend avoiding! Understaffed and customer service is non existent! They sell all oem parts but i will buy elsewhere in the future.
I don’t even mind not getting the hardware. I mind that they have no customer service! The price wasn’t materially more than the regular manifold. If they answered me and said they falsely added that info that’s one thing. But they ignore you, and other members who ordered the same item got the hardware.
I had another bad experience with this company months back when I had to return a product. They ignored me until I spammed them with 3 seperate emails for a return label. Same deal I could never get off hold via phone. That time I was on hold for 40 minutes and nobody picked up. Just a warning this company is very unprofessional and strongly recommend avoiding! Understaffed and customer service is non existent! They sell all oem parts but i will buy elsewhere in the future.
I don’t even mind not getting the hardware. I mind that they have no customer service! The price wasn’t materially more than the regular manifold. If they answered me and said they falsely added that info that’s one thing. But they ignore you, and other members who ordered the same item got the hardware.
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