vigman
Full Access Members
Thought I would share this info…. might help someone down the road…
My Expedition has had a rather abused prior life ( maybe you have read some of my previous posts ) .
My engineer background would NOT let this slide. The temp gauge on the dash reads LOW… and it just BUGGED ME.. THe cooling system still needs some LOVE.
Heater plugged in front, rear one blew & is currently bypassed. Radiator is new about 2/3rds of the cooling system hoses have been replaced. As far as the Scanner is concerned.. it runs at the proper temp.. BUT THAT GAUGE… GAHHH.
So I thought I would TRY to save a few bucks. Going forward NEVER going thru that again.. It started, harmlessly enough ( I THOUGHT ) with a 20 dollar JC Whitney ( CRINGE ) coupon and the sender I " thought " I needed was 22 bucks, So I ordered it. ( Mistake #1 ) I ordered one for a 4.6 not the 5.4.
I sent an E mail back to JC showing their sender ( out of the box ) to show the connections & a picture of my original sender and it's connector. I asked if they could make a recommendation on what the proper sender part # would be and fully admitted (upon review) I had ordered the wrong one.
Their reply was "Since the part is already broken, we are afraid we cannot process replacement or refund for this." wrapped in a Oh HELLO, we aim to please , we're so sorry… There I am thinking WTF??
I called their 24 HR " Service line " Located in the Phillipines !
Asked them to pul up my email ( they did after the YAK pulled win 95 machine decided to work ) . After 10 minutes of " I NEVER installed your part.. the 2 other pictures was to show you what was CURRENTLY under the hood" CLICK the light bulb went on and I was issued an RMA and a free return shipping label.
Score so far job 1/2 done ( had to pull air intake snorkel ) to get to the connector of the CTS and put it back when the connector was different.
On to Chapter II
My Expedition has had a rather abused prior life ( maybe you have read some of my previous posts ) .
My engineer background would NOT let this slide. The temp gauge on the dash reads LOW… and it just BUGGED ME.. THe cooling system still needs some LOVE.
Heater plugged in front, rear one blew & is currently bypassed. Radiator is new about 2/3rds of the cooling system hoses have been replaced. As far as the Scanner is concerned.. it runs at the proper temp.. BUT THAT GAUGE… GAHHH.
So I thought I would TRY to save a few bucks. Going forward NEVER going thru that again.. It started, harmlessly enough ( I THOUGHT ) with a 20 dollar JC Whitney ( CRINGE ) coupon and the sender I " thought " I needed was 22 bucks, So I ordered it. ( Mistake #1 ) I ordered one for a 4.6 not the 5.4.
I sent an E mail back to JC showing their sender ( out of the box ) to show the connections & a picture of my original sender and it's connector. I asked if they could make a recommendation on what the proper sender part # would be and fully admitted (upon review) I had ordered the wrong one.
Their reply was "Since the part is already broken, we are afraid we cannot process replacement or refund for this." wrapped in a Oh HELLO, we aim to please , we're so sorry… There I am thinking WTF??
I called their 24 HR " Service line " Located in the Phillipines !
Asked them to pul up my email ( they did after the YAK pulled win 95 machine decided to work ) . After 10 minutes of " I NEVER installed your part.. the 2 other pictures was to show you what was CURRENTLY under the hood" CLICK the light bulb went on and I was issued an RMA and a free return shipping label.
Score so far job 1/2 done ( had to pull air intake snorkel ) to get to the connector of the CTS and put it back when the connector was different.
On to Chapter II
Attachments
Last edited: