Dealership install time on

[daveCFPrez]

Greetings everyone


Does anyone happen to know what the dealership book time is to install the OEM Ford Gold Alarm and remote start?(Remote Start System - 200 Series With Keyless Entry & Alarm Part No: 7L3Z-19G364-AA)

We took our '08 E.B. Expedition in last Wednesday, and as of today - Tuesday Dec. 4th - we still haven't got it back.

I was told (and believe) its a bunch of wires to install, and the dealership tells me they want to make sure everything is alright, but I'm thinking for it to take THIS long something maybe went wrong? ie: installed incorrect and fried some wires?

If anyone knows what it SHOULD take to install, and can suggest things to look for to see if something went wrong (I'm sure the dealership would have cleaned everything up to look 100%) I would appreciate it! Thanks in advance.

If I remember correctly (when we took the SUV in we were getting ready for an out of state vacation) I was told it would take about 5 hours.

I can only assume something went wrong, but was told by the service adviser "This top of the line remote start / alarm has many options to it, and we want to make sure this install is done right."

6 days for an install?

Now I'm worried that maybe some of the wiring was fried when they attempted to see if everything worked correctly and now something could be messed up long term.

When we go pick it up, I might have the Service Manager there to explain WTH happened, but I already know I won't be getting the truth!

Any suggestions? Thanks in advance

 

[jasonlmarsh]

No way that should take more than 1 day. It sounds like your car got pushed to the side so they could work on higher profit margin vehicles...

 

[daveCFPrez]

No way that should take more than 1 day. It sounds like your car got pushed to the side so they could work on higher profit margin vehicles...

Ouch, didn't think of that. I was originally told it would take about 5 hours to install.

I'm thinking I better get a discount on the fees being that its taken almost a week to do something that was scheduled for five hours!

 

[Stoned06]

You should definitely get it back the same day you drop it off. If they are saying it's a bunch of wires to install, they are giving you a load of you know what. Definitely a situation worthy of a stern conversation with the service dept. Hopefully they didn't damage your car's wiring, or worse during an unauthorized joyride (since we all have heard true stories of it happening). Good luck.

 

[jasonlmarsh]

unauthorized joyride (since we all have heard true stories of it happening). Good luck.

LOL I hope they logged the mileage on his service ticket!

 

[daveCFPrez]

LOL I hope they logged the mileage on his service ticket!

I'm not so worried about the mileage, but any possible damage (or future damage) that could have been done.

 

[EastTexan]

I hope nothing is wrong, but do you mind telling me how much the quote for the install was? I'm thinking about getting it done.

 

[FordCustSrvc]

Greetings everyone


Does anyone happen to know what the dealership book time is to install the OEM Ford Gold Alarm and remote start?(Remote Start System - 200 Series With Keyless Entry & Alarm Part No: 7L3Z-19G364-AA)

We took our '08 E.B. Expedition in last Wednesday, and as of today - Tuesday Dec. 4th - we still haven't got it back...

Hi daveCFPrez,

I wanted to jump in here and see if you've received your Expedition back or received an update from your dealership. Feel free to reach out to me via PM; I'm happy to look into this for you.

No way that should take more than 1 day. It sounds like your car got pushed to the side so they could work on higher profit margin vehicles...

You should definitely get it back the same day you drop it off. If they are saying it's a bunch of wires to install, they are giving you a load of you know what. Definitely a situation worthy of a stern conversation with the service dept. Hopefully they didn't damage your car's wiring, or worse during an unauthorized joyride (since we all have heard true stories of it happening). Good luck.

Thanks for adding to the discussion, guys! I'm sure that daveCFPrez appreciates it.

Crystal

 

[daveCFPrez]

Hi daveCFPrez,

I wanted to jump in here and see if you've received your Expedition back or received an update from your dealership. Feel free to reach out to me via PM; I'm happy to look into this for you.






Thanks for adding to the discussion, guys! I'm sure that daveCFPrez appreciates it.

Crystal

thanks Crystal PM sent

 

[GAINMOB]

my ford dealership doesnt install them...they contract a shop to install it and it is definitely is a day job...i started to get that one...quoted me $500 parts/labor

 

[FordCustSrvc]

thanks Crystal PM sent

Hi daveCFPrez,

This is just a heads up that I responded to your PM. See my message for additional info.

Thanks!

Crystal