Gift card from Ford?
- Thread starter 29twonine
- Start date
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5280tunage
Full Access Members
No, guess my 2 dozen visits in the first year weren't enough. Or is it one of those fake gift cards for you to spend on a new Ford, lol (even though they know you just bought one).
aggiegrad05
Full Access Members
I did too. I was impressed...they certainly didn't have to do that and I thought it was a nice gesture.
aggiegrad05
Full Access Members
Real live $250 mastercard debit card. Use it wherever.
ManUpOrShutUp
Full Access Members
I've received the Ford credit (parts, services, etc.) before, but never a prepaid credit card.
Going_Going_Gone
Full Access Members
Back in the day, after I took delivery on my 1998 F-150 (with extra-cost power mirrors that had been standard for 1997), I got a $40 check from Ford because power mirrors were returned to standard equipment again. one other time I got a little "good will assistance" from Lincoln when we had to replace some pricy electronic component that was a known problem across several models. Actually the entire car started out as a known problem but did get better with age.
F150 Pat
Full Access Members
I got one today to. I thought it was a CC offer and almost round filed it. I’ve been at the dealer many times same problem.
Johnb21
Well-Known Member
I received one yesterday. My 2018 has about $15k in warranty repairs. Actually, $15k may be on the low end.
stimul8
Member
Maybe just file a lemon law claim and get all your money back
Eric_B
Member
I got one too. Funny thing is, it was just three days after dropping it off for cam phasers. Since so many cards seem to be going out, I'm wondering if I got because the previous owner, I'm number two, took it in a lot.
Also, I saw and heard of three others taking vehicles in for cam phasers while at the dealer.
Also, I saw and heard of three others taking vehicles in for cam phasers while at the dealer.
I think it's pretty funny I got one of the $250 cards within the past few days. Today, the '18 Expy Limited went into limp mode (adding to the already long list of outstanding issues).
Coincidence? Or, extremely well executed plan by Ford to mess with my head?!?!?
Coincidence? Or, extremely well executed plan by Ford to mess with my head?!?!?
FlyBry
Full Access Members
Yep, no doubt about it. Ford is out to get you. After repairs, beware of the MIL coming on for low spare tire pressure, which is not easy to adjust with the spare tire mounted upside down.
Trainmaster
Old School Member
Sounds like Ford's focus groups of new buyers are relating the reliability problems that we read about here. Their reputation is really tanking these days mostly due to massive cost cutting and dealer fees and it looks like they're scrambling to salvage their loyal buyers. They're getting their ass kicked in many markets right now because of reliability problems. Around here, the old Found On Road Dead jokes are back.
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In my case, no.
We're a couple months shy of our 3 year anniversary (and scarily, the end of the mfr warranty period) with our '18 Limited. We've put just under 24k miles on it. We've had the car serviced multiple times for multiple issues, some minor, some major, some repeats of the same issue. We've gotten to the point where it's tough to justify the hassle & time involved in "taking the car in AGAIN" and have (disappointingly) relented to just "living with" some of these issues some of the time.
The amount of time we've been without the car while its in the shop and/or the inconvenience/uncertainty we've suffered without certain features of the car working reliably/at all isn't covered by the $250 for me.
As an example, the dealer had it for about 2-3 weeks near the end of July to replace the front diff - no loaner available during that time. You can't even rent a car for just one week for $250, let alone three weeks!
More recently, the car went into limp mode while my wife was out picking the kids up from school. The whole ordeal for her and the kids was on the order of about 4 hours dealing with the issue on the side of the road, I had to leave work early, missing an important meeting, to meet up with them for about 2-3 hours of that. During this time, the tow driver, local Ford dealer, and corporate Ford struggled to figure out how to get the car in neutral for the tow without the engine running - no one could figure it out. Does $250 cover the stress and aggravation of a family of 5 + dog dealing with 4 hours of that garbage on the side of the road in the hot sun??? Meanwhile, the car sits back at the dealer awaiting diagnosis and repair.
(EDIT: In the time since my original comment here, the dealer has informed me they've found a stuck open fuel injector port. Still diagnosing. Meanwhile, still no loaner available...yet. So, once again we're dealing with significant loss of use. That $250 keeps looking less and less adequate from where I sit.)
The $250 is better than $0 for sure, but my bigger concern than the perceived adequacy/inadequacy of the $250 is that the problems just keep coming, including several of the same ones. Why should I expect they'll ever stop? I get the feeling Ford is just biding time to get through the mfr warranty period and then it's gonna be "not their problem."
My theory is the only reason these cars are so expensive these days is because they're building in SIGNIFICANT padding to cover the expected warranty repair work in the first 3 years. I wouldn't be surprised if they've built in a $10k - $15k excess per vehicle in this regard. Why take the time to build a superior, lasting product when you can deliver something sub-par on the cheap and make the owner pre-pay for the anticipated failures? Keep that profit margin high!!!
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Nate2020KR
Well-Known Member
I received a $250 gift card this past weekend. And I have a 2020 with almost 14k miles. I have had no warranty work done, except for a few things when I first got it. Like 1 ac vent was broke and a messed up place in the leather on the back of a seat. Who knows the rhyme or reason.
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