I have two week old 2018 Limited. My phone IPhone 7 was sitting on top of the closed sliding cover for the wireless charging and USB access. After we parked at our hotel tonight that cover was slid back and opened by my son who couldn't see my phone on top of it in the dark. If you look carefully there is a space there just wide enough for a phone to slide into and fall into a bottomless pit. We we call the phone we can hear it ring inside the lower portion of the dash and can feel it vibrating close to the driver's feet. We are out of town so I plan to take it to the local Ford tomorrow. Any other suggestions. Seems like a pretty bad design flaw.