My family recently traded off our 2012 Tahoe Hybrid with 180k miles for a 2015 Expedition with 80k miles. We have had it for less than two months. I went to the Expedition for the independent rear suspension, better tech integration, and decent fuel economy/power out of the EcoBoost. I also really like the Ford dealer in our area compared to the others. Unfortunately, the Ford dealer didn't have a 15-17 Expedition, so I ended up buying it from another dealer in the area.
So far, I am less than impressed with it. It has had more problems in the first month of ownership than our Tahoe Hybrid gave us in 4 years.
- On the way home from the dealer, it popped the wrench symbol and went in to limp mode. Immediately took it back (after pulling over on the interstate and restarting it). They said if it happened again to bring it back, sometimes when they clean the engine bay weird things happen (which I agree with). Happened to my wife again 2 days later on the interstate in traffic at 70mph. She was not impressed. Took it back to them, they kept it for a week and a half to replace the electronic throttle body (which I told them about). Since then, no more of those issues.
- At the first sign of cold, the driver's side running board retracts intermittently. Maybe 50% of the time. I cleaned and lubed it myself and now it's up to 75%.
- Rear window defroster now has only 4 working lines on the entire window.
- Rear lift gate paint started bubbling and peeling off. Submitted for warranty replacement, Ford denied (as expected on a 2015).
- Front blower motor started squealing/whistling.
- Front climate seats stopped working this weekend. Pulled the DSCM and it STILL only has one ground wire, and of course, it is burned.
- I'm not 100% sure the 4WD is working. When in 4H, it doesn't lurch if I try to turn on a surface with good traction. Maybe there's an open central diff in 4H that prevents this, but if so I don't expect much traction out of the 4WD when I need it. I still need to do more evaluation on this. No codes from FORSCAN.
I went back to the dealer I bought it from with my list of issues (before the heated seats quit) and they basically said they had offered me an extended warranty at the time of purchase, so they couldn't do much, maybe work with me on the price a bit on an extended warranty. I shouldn't need an extended warranty to make it through 2 months when I buy a vehicle from a major dealer. I expect this crap when buying from Bob's Used Cars on the corner in the shady part of town, not when buying from a major dealer (local Audi/VW).
At this point, I can't run away from this thing fast enough. Unless someone on here can convince me that these things are ultimately reliable and Ford stands behind their vehicles, I plan on getting rid of it at the earliest opportunity as it looks like nothing but a huge money pit. I'd rather eat a few thousand in trade value than wonder what disaster awaits.
So far, I am less than impressed with it. It has had more problems in the first month of ownership than our Tahoe Hybrid gave us in 4 years.
- On the way home from the dealer, it popped the wrench symbol and went in to limp mode. Immediately took it back (after pulling over on the interstate and restarting it). They said if it happened again to bring it back, sometimes when they clean the engine bay weird things happen (which I agree with). Happened to my wife again 2 days later on the interstate in traffic at 70mph. She was not impressed. Took it back to them, they kept it for a week and a half to replace the electronic throttle body (which I told them about). Since then, no more of those issues.
- At the first sign of cold, the driver's side running board retracts intermittently. Maybe 50% of the time. I cleaned and lubed it myself and now it's up to 75%.
- Rear window defroster now has only 4 working lines on the entire window.
- Rear lift gate paint started bubbling and peeling off. Submitted for warranty replacement, Ford denied (as expected on a 2015).
- Front blower motor started squealing/whistling.
- Front climate seats stopped working this weekend. Pulled the DSCM and it STILL only has one ground wire, and of course, it is burned.
- I'm not 100% sure the 4WD is working. When in 4H, it doesn't lurch if I try to turn on a surface with good traction. Maybe there's an open central diff in 4H that prevents this, but if so I don't expect much traction out of the 4WD when I need it. I still need to do more evaluation on this. No codes from FORSCAN.
I went back to the dealer I bought it from with my list of issues (before the heated seats quit) and they basically said they had offered me an extended warranty at the time of purchase, so they couldn't do much, maybe work with me on the price a bit on an extended warranty. I shouldn't need an extended warranty to make it through 2 months when I buy a vehicle from a major dealer. I expect this crap when buying from Bob's Used Cars on the corner in the shady part of town, not when buying from a major dealer (local Audi/VW).
At this point, I can't run away from this thing fast enough. Unless someone on here can convince me that these things are ultimately reliable and Ford stands behind their vehicles, I plan on getting rid of it at the earliest opportunity as it looks like nothing but a huge money pit. I'd rather eat a few thousand in trade value than wonder what disaster awaits.
