Here's my rant as I read this.
First, it's NOT a recall. It's a "customer satisfaction program". As I read this, you MUST do 21B10. If you get a shutter in "rare instances", FOMOCO will do a 21N08 program to put it back to prior settings.
Here's what i see from Ford...If you do 21B10 before Feb 28, 2022 and have cam phaser noise, Ford "will do a pro rated ONE TIME repair under 21N03" and coverage WILL EXPIRE on Jan 1, 2023.
A one time repair!!! And the repair coverage is only until Jan 2023? How many people on here have had cam phasers replaced multiple times because Ford hasn't provided correct parts or bad parts? What happens if you need them "fixed" again? You pay for it? What if you don't get the phaser issue until after Jan 2023? Not covered?
Unless I'm reading this wrong or interpreting this wrong, Yeah, we know there's a problem. Do this or else. No, we're not going to do a recall...that admits fault. And we're not going to fix it more than once. Thank for buying an $80K vehicle. Have a nice day". Am I making too much of this??
Given that it is a faulty design or bad calibration (and not a manufacturing defect/error), This should have been extended warranty for 8 years and 100k miles at least with no questions asked. That is if they really want to call it “customer satisfaction program” Not a “bad costumer program”.