FOLLOW UP
This morning I wrote up my views on what has happened so far, for documentation - court purposes.
I wanted to do this and email myself BEFORE contacting the dealer. There is too much verbal he said-she said, so I am documenting everything to myself.
1) As I said yesterday, the warranty company declined the claim for engine problems. Called it preexisting. They are right, but for some reason the dealer thought it would be covered.
2) I contacted the dealer about two hours after documenting current status. I told them I was declined. He seemed surprised
3) Dealer said this is only the second to be declined and that he knew the Account Manager at the warranty company, and would contact them. I am not optimistic, but as I said before, I am following a Step 1, Step 2, Step 3 approach. He said he would call me back with status. So I am patiently waiting.
