Steering wheel and puddle lights out

[JonFrancis76]

New problem with my '11 Expy xlt...
The lights on my steering wheel (cruise, volume, phone) are out. The controls still work. Also, the puddle lights under the mirrors and the console transmission idicator lights are out.

I fuse #10 controls these and was blown. I replaced it with a good fuse and still no lights.

I googled this and it seems to be a common problem but I can't find a solution.

Has anyone here had/resolved this problem. I did a search here but didn't find anything.

 

[JonFrancis76]

Bump because I haven't found a solution. I was hoping one of you guys had solved this.

Its a pain to hit the cruise and volume buttons in the dark.

 

[Black]

I had this problem in my 2002 Explorer. The black ground wire split inside the rubber loom that runs from the drivers door to the drivers kick panel.
A very common issue in the Explorers. I am guessing the Expedition is wired similarly as I had the similar issue but I would also get the door ajar issue when the door was closed. So you might check for split wired in the doors.

 

[Tonyd1976]

Bump because I haven't found a solution. I was hoping one of you guys had solved this.

Its a pain to hit the cruise and volume buttons in the dark.

Hi, find a fix? I have the same issue and replaced the blown fuse and not working.

 

[Denethor]

Check the new fuse to make sure it didn't blow the instant you put it in. The simple fact it was blown in the first place points towards what black said above, a short somewhere in the wiring.

 

[Tonyd1976]

Check the new fuse to make sure it didn't blow the instant you put it in. The simple fact it was blown in the first place points towards what black said above, a short somewhere in the wiring.

Thanks, checked that immediately and fuse is good as well as 12v in and out. Thinking there is a relay or module the fuse feeds that's causing the issue.

 

[Tonyd1976]

This still has me stumped at the moment, anybody find a resolution to this? Does anyone have access to a wiring diagram they can send me or let me know if theres a control module or relay? Thanks!

 

[Tonyd1976]

So I figured it out...finally!!! I had to update because I hate when a thread goes unresolved.

The module shuts the output off to the puddle lights when they short out. The only way to turn it back on is either the dealer or forscan. I chose to buy the obd module off Amazon and download forscan and do it myself. Make sure you get the module with the toggle switch to swap from HS-CAN to MS-CAN.

 

[JExpedition07]

I have this same issue

 

[robinsnestkc]

I called Johns he led me to the GEM Module to reset it.

This is what I did:


This worked for me!!! I now have Steering Wheel Lights, Puddle Lights, Shifter Lights, Info Button Lights, and more. if anyone has any questions please let me know.

 

[Fexpedition08]

I called Johns he led me to the GEM Module to reset it.

This is what I did:


This worked for me!!! I now have Steering Wheel Lights, Puddle Lights, Shifter Lights, Info Button Lights, and more. if anyone has any questions please let me know.

John, I can't find the video. can you share again?

 

[dcsang]

So I figured it out...finally!!! I had to update because I hate when a thread goes unresolved.

The module shuts the output off to the puddle lights when they short out. The only way to turn it back on is either the dealer or forscan. I chose to buy the obd module off Amazon and download forscan and do it myself. Make sure you get the module with the toggle switch to swap from HS-CAN to MS-CAN.

I called Johns he led me to the GEM Module to reset it.

This is what I did:


This worked for me!!! I now have Steering Wheel Lights, Puddle Lights, Shifter Lights, Info Button Lights, and more. if anyone has any questions please let me know.

I am now dealing with this issue. Fuse 10 is fine, and I don't recall it blowing at any point. Just noticed the steering wheel illumination was out the other evening and subsequently confirmed that the puddle lights are also affected. I thought this might be a ground issue but don't have a diagram to trace. Can either of you share the details of what you reset exactly? Thought I'd try the least invasive option first.

 

[dcsang]

I ventured into FORScan and found DTCs in the GEM/SBJ module due to a previously shorted LED headlamp. There were also unrelated IC codes that were no longer valid. I used FORScan to clear the codes and attempted to reset the GEM module, but the lights flashed and FORScan reported "Service Procedure is not supported" and halted at the 20% mark. I used the OBDLink EX adapter if that makes any difference.

My 2013 Expy remains without steering wheel control illumination or puddle lights. Hoping the shorted headlamp didn't cause any permanent damage and I'm open to any ideas as to how to logically troubleshoot this. Fuse #10 is good and I believe the circuit for both functions is FET controlled.

 

[crome420]

I ventured into FORScan and found DTCs in the GEM/SBJ module due to a previously shorted LED headlamp. There were also unrelated IC codes that were no longer valid. I used FORScan to clear the codes and attempted to reset the GEM module, but the lights flashed and FORScan reported "Service Procedure is not supported" and halted at the 20% mark. I used the OBDLink EX adapter if that makes any difference.

My 2013 Expy remains without steering wheel control illumination or puddle lights. Hoping the shorted headlamp didn't cause any permanent damage and I'm open to any ideas as to how to logically troubleshoot this. Fuse #10 is good and I believe the circuit for both functions is FET controlled.

Same. Fuse was never blown. Forscan did nothing. I'm out steering wheel lights, gear indicator lights, and puddle lights. 2014 Exp Limited

 

[dcsang]

Same. Fuse was never blown. Forscan did nothing. I'm out steering wheel lights, gear indicator lights, and puddle lights. 2014 Exp Limited

Stay tuned... I will be posting a follow-up in a new thread that might be helpful to you. I just haven't had enough time over the last couple of weeks and would like to properly document my findings and experience with this issue.

 

[dcsang]

See my follow-up post here.