Sync - 2012 text date problem

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FisherPete

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Nov 23, 2012
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Portland, Oregon
For the past year, incoming text messages have displayed correctly. But in the last week, they have become random. For some reason Sync thinks all the text messages in my history were sent on 1/1/1660 ... I'm pretty sure that's wrong. It also means incoming texts don't display when received. The time and date on my phone and on my Sync appear correct. What could have happened that is corrupting the date/time stamp on SMS?
 

FordIVTteam

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Jul 16, 2013
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Dearborn, MI
For the past year, incoming text messages have displayed correctly. But in the last week, they have become random. For some reason Sync thinks all the text messages in my history were sent on 1/1/1660 ... I'm pretty sure that's wrong. It also means incoming texts don't display when received. The time and date on my phone and on my Sync appear correct. What could have happened that is corrupting the date/time stamp on SMS?

Hi FisherPete,

Unless you've been texting Marty McFly and Doc Brown, your phone might have encountered a communication error with SYNC. ;) A lot of these sort of errors can be resolved by removing the phone battery for a minute, clearing out your Bluetooth device histories on the phone/SYNC, then pairing them back up. If that doesn't clear up the issue, a master reset may become necessary. Here's a link for directions on how to do this, just pick between the first three items that pertain to your version of SYNC: Internal Search | The Official Site of Ford Vehicles | Ford.com

Let me know if this helps!

Sincerely,
Antonio
 
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