Tailgate Glass Bumpers missing?

[lurch]

I had my rear window smashed at a trailhead a few weeks ago and replaced yesterday. Just now I noticed that they did a pretty poor job centering the new window leaving me with a gap on the passenger side and contact with the black facia on the driver side. I also noticed these two holes on either side of the glass and am wondering if when I take it back to be aligned I should be having them install bumpers that may have been removed. Does anyone else have these holes to either side of their rear hatch?

 

[Trainmaster]

Some installers remove them when their replacement glass fits sloppy. You should find a pair, put them back and adjust the glass properly.

 

[DWs-TTEB]

I have the bumpers

 

[Hamfisted]

Can probably go by the dealer parts department and pick up a few. They're only a few bucks apiece. The repair shop will just say they weren't there when you brought it in.
Should be part number: Ford W719758-S300

 

[Going_Going_Gone]

Same here. Two bumpers. Probably only the second time mine was ever opened.

It should not be your responsibility to buy new bumpers or do a "re-adjustment," that should be on the place that was paid to do the job. If this was an insurance claim and your insurance company recommended them, let your insurance company know the quality of workmanship they are recommending.

 

[Rob6805]

Please don't not tell me it was Safelite.

 

[lurch]

Please don't not tell me it was Safelite.

Yes, Safelite. I am bringing it back today for them to fix it

 

[ManUpOrShutUp]

Sorry about your window. I had my front passenger window smashed out at the trailhead several years ago. A hunter found my wife's wallet in the woods a week later. The thief took her cash, giftcards and all her silver change. They actually took the time to separate the pennies out and were smart enough to leave the credit cards so they couldn't be traced. All told they got ~$3 in cash and less than $100 in GCs. I sat in that lot every afternoon for 3 days waiting to have a discussion with the perps, but my wife finally convinced me that if I caught them, I would end up in more trouble than they would.

 

[Trainmaster]

Yes, Safelite. I am bringing it back today for them to fix it

Interesting to see what they find to glue in their place.

 

[Rob6805]

Yes, Safelite. I am bringing it back today for them to fix it

Ugg... Safelite is horrible. Always look for a local independent glass shop.

 

[99WhiteC5Coupe]

Please don't not tell me it was Safelite.

Recently I had the original windshield in my 2015 Ford Expedition Limited 4x4 replaced after a rock strike.

My insurance company sent me to a local SafeLite branch, and I had the work done in their shop while I waited.

The installer damaged the left, air inlet grille and applied excessive black sealer on the right side, which oozed out from behind the A-pillar trim. The shop used an aftermarket windshield.

I was presented with a folder listing their lifetime guarantee. When I opened it, it had no receipt. I had to ask for a receipt, and was told they would email it to me later. I insisted on a printed receipt, and was given one.

I did not realize the damage and excessive sealer, or the aftermarket windshield until I got home (the Limited came with SoundScreen windshield glass in 2015).

I will never use a SafeLite shop for ANY work.