Unbelievably upset at rear door bubbling on 2014

[steveg_nh]

I am beyond upset right now, on this $58K sticker price truck. When I bought it, I asked the dealer about all the rear door issues with bubbling paint, due to them being aluminum. I was told by both service and the sales person (of course I should have got it in writing) that Ford solved the problem in the paint areas for the 2014 model year, and this would not happen any longer.

My wife's Expedition Limited, is starting to bubble around the chrome trim (where the glass latch is) in two spots. I am beyond upset at this.

Is there any resource with Ford with this issue? Obviously it's a well known problem, but do they do anything to help with the exterior paint/rust warranty? I still have about 7k miles left on a Ford extended warranty, but I doubt that would offer any help.

Any advice is appreciated, thanks.

 

[ExpeditionAndy]

I am beyond upset right now, on this $58K sticker price truck. When I bought it, I asked the dealer about all the rear door issues with bubbling paint, due to them being aluminum. I was told by both service and the sales person (of course I should have got it in writing) that Ford solved the problem in the paint areas for the 2014 model year, and this would not happen any longer.

My wife's Expedition Limited, is starting to bubble around the chrome trim (where the glass latch is) in two spots. I am beyond upset at this.

Is there any resource with Ford with this issue? Obviously it's a well known problem, but do they do anything to help with the exterior paint/rust warranty? I still have about 7k miles left on a Ford extended warranty, but I doubt that would offer any help.

Any advice is appreciated, thanks.

Take it to the dealer. I heard there is a TSB regarding bubbling paint starting in 2014. I don't know the number but I have seen it on the site here. I also heard they changed the warranty and it is included in the the 36 month bumper to bumper warranty. I hope this helps.

 

[steveg_nh]

Thanks. I'll bring it in. It is out of the bumper to bumper warranty. But if you can't make a paint job last even 3 years, you are doing something WRONG.

 

[ExpeditionAndy]

Thanks. I'll bring it in. It is out of the bumper to bumper warranty. But if you can't make a paint job last even 3 years, you are doing something WRONG.

Exactly. Every time I wash my 17 I keep checking all of the seams on the liftgate and on the hood. My 2005 is bad and I'm really hoping that I don't have the problem on the 2017.

Here are a couple of links for your reading enjoyment before you go to the dealer: http://www.expeditionforum.com/thre...gister-a-complaint-read-fords-response.16012/

Aluminum Corrosion 2016 TSB 16-0028

 

[steveg_nh]

Thanks. I like how they made it a TSB only. Bastards. Sorry. Really irks me.

 

[JExpedition07]

If you hold their feet to the fire they may cover it under a goodwill repair. Complain and call corporate, I have a family member who did this and eventually they caved and did it free of charge. But you prob have to go higher than the dealer.

 

[Hayes Riviere]

Thanks. I like how they made it a TSB only. Bastards. Sorry. Really irks me.

If you don't mind me asking, what does TSB stand for?

 

[JExpedition07]

Technical Service Bulletin, sorry to answer for you lol

 

[ExpeditionAndy]

If you don't mind me asking, what does TSB stand for?

Welcome to the forum.

 

[gixer2000]

The issue with a TSB is its not a recall. Its just recommended procedure for repair so it's not getting you anything repaired for free. Ive heard in some cases ford offered to pay 50% but painting isn't solving the issue. The issue is how the seams were prepped when the liftgate or hood was made. You could paint it a 100 times and it'll still come back

 

[steveg_nh]

The issue with a TSB is its not a recall. Its just recommended procedure for repair so it's not getting you anything repaired for free. Ive heard in some cases ford offered to pay 50% but painting isn't solving the issue. The issue is how the seams were prepped when the liftgate or hood was made. You could paint it a 100 times and it'll still come back

Really? Even if it's not present at the panel edges? Mine (on wife's expy) is around the trim of the license plate area.

 

[ExpeditionAndy]

Really? Even if it's not present at the panel edges? Mine (on wife's expy) is around the trim of the license plate area.

When they prepare the panels they can't use any materials that have touched steel. The steel particles contaminate the aluminum panel with dissimilar metal which causes electrolysis and the failure of the paint. The point where the aluminum and steel touch are also points of failure.

 

[powerboatr]

isnt there a 5 year 60k mile perforation warranty (corrosion)
hit them with sugar and be firm

 

[JExpedition07]

Despite what many say a respray lasts plenty long and it will not come back if they do it right as I've seen plenty proof. My aunt had Ford redo her 08 in 2012 I think it was and it is still fine today. Same issue you had out of warranty and I remember it was a fight to get it done.

 

[steveg_nh]

Is Crystal from Ford Corporate on this site as well?

 

[gixer2000]

Despite what many say a respray lasts plenty long and it will not come back if they do it right as I've seen plenty proof. My aunt had Ford redo her 08 in 2012 I think it was and it is still fine today. Same issue you had out of warranty and I remember it was a fight to get it done.

You've shown no proof a respray will last, all you done is say it worked for your aunt. 1 case being successful for the moment does not mean thats the cure. I'll guarantee it comes back and until ford lets it's panel manufacturer know the issue and either demands they use proper care when manufacturing or find someone else to build them the right way it will continue to be an issue. The other option is some type of sacrificial metal added to the panels that would need to be replaced over time. Basically the same thing they do when adding an anode rod to a water heater.

Sent from my LG-G6 using Tapatalk

 

[ExpeditionAndy]

You've shown no proof a respray will last, all you done is say it worked for your aunt. 1 case being successful for the moment does not mean thats the cure. I'll guarantee it comes back and until ford lets it's panel manufacturer know the issue and either demands they use proper care when manufacturing or find someone else to build them the right way it will continue to be an issue. The other option is some type of sacrificial metal added to the panels that would need to be replaced over time. Basically the same thing they do when adding an anode rod to a water heater.

Sent from my LG-G6 using Tapatalk

Or if they were smart they would have switched to fiberglass or some type of polymer years ago and solved the issue.

 

[JExpedition07]

You've shown no proof a respray will last, all you done is say it worked for your aunt. 1 case being successful for the moment does not mean thats the cure. I'll guarantee it comes back and until ford lets it's panel manufacturer know the issue and either demands they use proper care when manufacturing or find someone else to build them the right way it will continue to be an issue. The other option is some type of sacrificial metal added to the panels that would need to be replaced over time. Basically the same thing they do when adding an anode rod to a water heater.

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Mine was resprayed in 13' as well but was paid for out of pocket and looks brand new that's all the proof I need man. Even if it bubbles again it lasts a few years.

 

[jeff kushner]

My understanding of galvanic corrosion is that it only occurs when wet, worse with salt water like in the winters.

How many of you experiencing this have your truck parked outdoors and not under cover?


I'm liking the sacrificial anode idea that Gixxer brought up.......I KNOW that will work and it might be a smart idea for those who have no or little visible damage to keep it from getting worse if indeed, that is the cause. A simple grounded wire with a zinc bar or sheet should work I think?

I do zinc plating at home for my vintage bike restorations and I have sheets of pure(95%) zinc and I would think that bolting one of those to the rear door may work? Anyone else got a different idea?

jeff

 

[jeff kushner]

Here's a "corrosion map" of the USA on page 3 along with a great article:

http://us.ppgrefinish.com/getmedia/..._Minimizing-the-Effects-of-Corrosion.pdf.aspx


and a "device" on fleabay:

http://www.ebay.com/itm/Anti-Rust-M...ash=item1ec4f12de0:g:ygwAAOSwuxFY3wPp&vxp=mtr

Maybe someone here can tell me what "free electrons" are? Don't recall seeing that in any of the hundreds of electrical manuals I've read over the past 40 years or so<LOL>!!



jeff