2015/2016

[5x10]

Got the module in, easy install, followed a video a few pages back(thanks for that)

I did notice that amazon music wouldn't show on CarPlay

On my other car, I have an after market deck that is CarPlay enabled, and shows amazon music

Do you know why my ford car play isn't showing it?
Thanks


Edit: nevermind, just needed to update the app

 

[ashad0509]

2017 Expedition Limited.
Performed upgrade from 2.0 to 2.2 and lost CarPlay option. (CarPlay was working fine before going from 2.0 to 2.2.)
Also, the option to turn on mobile apps in Sync 3 settings will not turn on.

Seems the 2.2 update broke these things.

 

[ExpeditionAndy]

2017 Expedition Limited.
Performed upgrade from 2.0 to 2.2 and lost CarPlay option. (CarPlay was working fine before going from 2.0 to 2.2.)
Also, the option to turn on mobile apps in Sync 3 settings will not turn on.

Seems the 2.2 update broke these things.

I would try to reinstall the update to see if anything changes.

 

[ashad0509]

I would try to reinstall the update to see if anything changes.

Unfortunately, a re-install didn't fix. I also removed the USB hub and re-connected wondering if it wasn't be recognized properly. No luck.

CarPlay option is gone.
Android Auto option is there, but slider will not turn on, goes right back off.
Mobile Apps is grayed out and cannot be turned on.

(2017 Expedition EL Limited w/ NAV)

 

[ExpeditionAndy]

Unfortunately, a re-install didn't fix. I also removed the USB hub and re-connected wondering if it wasn't be recognized properly. No luck.

CarPlay option is gone.
Android Auto option is there, but slider will not turn on, goes right back off.
Mobile Apps is grayed out and cannot be turned on.

(2017 Expedition EL Limited w/ NAV)

I think @LokiWolf needs to chime in on this one. He might have some additional insight to share. It seems very odd that you would lose just that part of the radio apps. I updated from 2.1. to 2.2 with no problem

 

[Bigbadbull]

So I got the 2.2 nav update installed.
I have a Dec 15 build 2016 Kingranch , after installing it shows up with Andriod apps, but no Apple carplay in the apps. Im assuming I need the new usb module in the center console for carplay to show up in the apps on the Sync 3. Os went from 1.0xxx to 2.2.

This sound correct?

 

[5x10]

So I got the 2.2 nav update installed.
I have a Dec 15 build 2016 Kingranch , after installing it shows up with Andriod apps, but no Apple carplay in the apps. Im assuming I need the new usb module in the center console for carplay to show up in the apps on the Sync 3. Os went from 1.0xxx to 2.2.

This sound correct?

It does

 

[LokiWolf]

So I got the 2.2 nav update installed.
I have a Dec 15 build 2016 Kingranch , after installing it shows up with Andriod apps, but no Apple carplay in the apps. Im assuming I need the new usb module in the center console for carplay to show up in the apps on the Sync 3. Os went from 1.0xxx to 2.2.

This sound correct?

Yea, you need the newer hub. I have only run across one 2016 that had the newer hub, and it was a VERY late 2016.

 

[LokiWolf]

Unfortunately, a re-install didn't fix. I also removed the USB hub and re-connected wondering if it wasn't be recognized properly. No luck.

CarPlay option is gone.
Android Auto option is there, but slider will not turn on, goes right back off.
Mobile Apps is grayed out and cannot be turned on.

(2017 Expedition EL Limited w/ NAV)

So a few things.

1) Remove all devices/phones from the Car, as in delete them from BT, and do not plug it in via USB.
2) Reset the unit to factory in the General Menu.
3) See if you can plug one device in to USB, and turn on whichever that phone corresponds to, whether it by CarPlay or Android Auto.
4) If it works, disconnect the cable and repair via BT.
5) Reconnect cable and see if it still works for CP, or AA.

Post up your results.

I think @LokiWolf needs to chime in on this one. He might have some additional insight to share. It seems very odd that you would lose just that part of the radio apps. I updated from 2.1. to 2.2 with no problem

Thanks Andy, sorry for the delay!

 

[ExpeditionAndy]

Thanks Andy, sorry for the delay!

No problem we all have other things to do. Thanks for your answer. I hope it helps ashad0509.