ynpmoose
Well-Known Member
OK, mine is finally fixed. Apparently there was a mix up in the parts dept. The parts had arrived, but nobody told the body shop...for months. You can even see on the order, where I started this back in August. But, I now have a new hood, new tailgate, and new badges, all for no charge. They even gave me a loaner for the week. Speaking with the shop manager, she said that this is not covered under the "new vehicle warranty". It has to be submitted under a special 5 year/unlimited mileage "hood corrosion" warranty for 2016+ MY that Ford has added to address this specific issue. She also said Ford changed something in the prep processes so this won't happen again, which is why they have to replace instead of repaint. My paint job looks great, nothing like what PC Rob's looked like.