Scammed or Clueless? 2009 Expedition

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1955moose

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Severe overheating of an engine is what causes a head gasket, or crack in a cylinder wall. Low on oil, or coolant are the usual suspects. A stuck closed thermostat, or blocked radiator passages can also be suspect. but in your case, severe lack of maintenance surely didn't help. Even the toughest engines will shut down without proper cooling/ oiling. I would push for a quality reman engine, don't mess around with used, you have no idea what kind of shape the used one is in.


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briangelc

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T answer your title question: SCAMMED
this is so hard to watch
 

Bedrck47

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Sounds like you really want this Expy.

the topic of this post was " Scammed or Clueless"

The more I read I can only say BOTH

I fear that you are a long way from solving your problem in this matter.

Hopefully you have everything in writing between you and the dealer otherwise its going to come down to he said you said.
 

EL Expedition

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If the dealer wanted to uphold any kind of reputation, he should have immediately offered to have the car towed back to him on his dime. He should have sent a tow truck to pick it up. Having someone else work on it is going to give the dealer leverage on the severity of the problems and blame your mechanic. Get it back to the dealer.
 
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rcanfiel

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If the dealer wanted to uphold any kind of reputation, he should have immediately offered to have the car towed back to him on his dime. He should have sent a tow truck to pick it up. Having someone else work on it is going to give the dealer leverage on the severity of the problems and blame your mechanic. Get it back to the dealer.

No work has been done of the vehicle.
 

1955moose

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Dealerships that offer warranties on used vehicles, usually have an outside shop do the warranty work. That was the case on my 85 Mustang I bought from a Ford dealership. I think the biggest reason is the warranty company doesn't want to pay the $180.00 per hour that the dealer charges. I think having a second party do the work, also gets the dealer off the hook if something goes wrong.


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EL Expedition

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If the vehicle hasn't been touched then call the dealer and tell him you want a refund and ask him when he is going to send the tow truck.
 
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rcanfiel

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Sounds like you really want this Expy.

the topic of this post was " Scammed or Clueless"

The more I read I can only say BOTH

I fear that you are a long way from solving your problem in this matter.

Hopefully you have everything in writing between you and the dealer otherwise its going to come down to he said you said.

Clueless refers to the dealer, not myself. I am pretty convinced they were sold a bad vehicle. I also am convinced their in house mechanic is not so good, based on several observations. The seller is back in tomorrow AM, and since the warranty will not cover preexisting problems, which is very reasonable, it is their problem.

I do not feel I did anything wrong buying the vehicle. I did serious research and vetting in several dimensions. I am following logical steps to remedy the situation.

I am totally convinced I would win in court, just based on their advertising. Every car ad starts in bold letters that all their vehicles have a 3-12 month warranty from them.

That is the difference between As-Is and an expectation of them fixing a problem vehicle in court.
 
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rcanfiel

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Dealerships that offer warranties on used vehicles, usually have an outside shop do the warranty work. That was the case on my 85 Mustang I bought from a Ford dealership. I think the biggest reason is the warranty company doesn't want to pay the $180.00 per hour that the dealer charges. I think having a second party do the work, also gets the dealer off the hook if something goes wrong.

Based on the warranty company's response - denied because of pre-existing conditions - the seller will get no relief. Do not know what they were thinking. YOu cannot pawn off a problem vehicle onto a warranty coverage.

Also, the warranty company is limited to $65 an hour. Probably many warranty companies do the same...
 

1955moose

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Be sure to take pictures of the warranty claim and have it printed at Walgreens or camera shop that can pull pics from your phone.


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rcanfiel

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If the vehicle hasn't been touched then call the dealer and tell him you want a refund and ask him when he is going to send the tow truck.

I would expect that would be part of the conversation once the salesman returns tomorrow morning.
 

1955moose

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Still better to have pictures, easy to present in court. Also something could happen to emails.


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rcanfiel

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Question (Year 2009). Is the 5.4 Triton in the Expedition the same as the engine in the F150? There are a lot more F150s around and if I seek an engine, would like to be aware of the biggest selection available.
 

Bedrck47

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I would expect that would be part of the conversation once the salesman returns tomorrow morning.


As you stated

"based on their advertising. Every car ad starts in bold letters that all their vehicles have a 3-12 month warranty from them."

If that is the case You should have had that conversation the very next day after you got it home Rather than having your mechanic look at it.

Its been a week and you still have the expy Get it back to them and let them handle the problem
 

ManUpOrShutUp

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I noted that not sure why Ford dealer did not detect that nor the extremely dirty air filter nor the bad head gasket. They are on my radar if this not resolved.

Most Ford techs couldn't detect an oil leak if they were standing in a puddle of oil. Occasionally, you'll find one that really knows his stuff, but they're a rare breed.

Just got call from warranty company. They denied it because it was prior existing. Sounds like Obamacare :)

The ACA (aka Obamacare) actually prevents insurance companies from denying coverage due to a preexisting condition. The impending repeal, however, may result in insurance companies being able to deny coverage for preexisting conditions once again.

I chose the 2009 Expedition because it was not an 08 or earlier. It is my understanding (from a lot research) that the engine and tranny that year addressed a lot of the issues you mentioned. And that the 2009 required a lot fewer repairs than earlier models.

To a degree, that's true but there are inherent problems in the design of the engine such as the plastic timing chain guides previously mentioned. Also, regardless of how good an engine design is, it can only take so much abuse.

My parents have a Mazda 3 that they purchased at the same time as our Mazda 6. It has the same engine and tranny as our Mazda 6. We have changed the oil every 5-6K, had the tranny flushed/filled as well and kept up on basic maintenance. Our 6 now has 185K on it and we have no reason to believe it's headed for the grave any time soon. Their Mazda 3 has 115K on the clock and sounds like it could explode at any moment. They change the oil every 12-18 months so by the time it's changed it looks like tar. Moreover, they never check the oil so they could be running on 2 quarts for 8 months for all they know. They had a bad valve cover leak that was drowning Cylinder 1 and they failed to repair it for 3 years(!). After the repair they're still running that same spark plug that was drowning in oil for 3 years (really, it was nearly to the top of the spark plug well every time I checked it for them). It still has the original tranny fluid and air filter. The care is 7 years old with 115K and it's still running the same air filter that it came with from the factory. The fact that the engine is running at all is a true testament to its quality, but there's no way it's going to last as long as ours with the abuse/neglect it has suffered.
 

1955moose

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Your parents sound like the hippies I grew up with in California. They used to run their VW beetles/ busses/ wagons till they broke. Their brain just couldn't comprehend how critical oil changes, valve adjustments were. The older Suburu/ Volvo crowd these days are the VW group of the 60/70's. it's hard to teach old dogs new tricks.


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rcanfiel

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As you stated

"based on their advertising. Every car ad starts in bold letters that all their vehicles have a 3-12 month warranty from them."

If that is the case You should have had that conversation the very next day after you got it home Rather than having your mechanic look at it.

Its been a week and you still have the expy Get it back to them and let them handle the problem


I took it my mechanic because the dealer told me to. They are 90 miles away, so obviously I cannot drive it there. They provided the warranty, but it took days for mechanic to evaluate, talk to dealer, submit claim, warranty company to evaluate, ask questions, have people get back to me, etc.

Believe it or not, there are reasons why things occur and take longer than a day.

I am not in a hurry, I just want it resolved.
 

ManUpOrShutUp

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Your parents sound like the hippies I grew up with in California. They used to run their VW beetles/ busses/ wagons till they broke. Their brain just couldn't comprehend how critical oil changes, valve adjustments were. The older Suburu/ Volvo crowd these days are the VW group of the 60/70's. it's hard to teach old dogs new tricks.


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Everything from vehicles to the septic system to their own health only gets attention once a problem develops. The septic is supposed to be serviced annually and has only been serviced once in 10 years aside from the two times it was serviced because it backed up into all of the house fixtures and was seeping out onto the lawn. They can afford it; they just can't seem to wrap their heads around the importance of basic maintenance.

Sorry OP ... back on topic! :)
 

1955moose

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That's ok it's fun to get off topic once in a while. They would be great candidates for 100 percent electric like Chevy volt. Just remember to plug it in, no oil changes, just brakes, simple stuff.


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