Stuck on prompt volume?!?

[carymccarr]

I plug my phone in and can’t change radio volume...wth?!? Ideas?




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[Vipersinu2]

Maybe unplug your phone.go into settings and delete iphone app and android app.
Plug your phone back into the usb port and the radio will reinstall the app.

 

[wakeboarder]

Mine stays on 0, but the actual volume changes with the steering wheel buttons.

 

[carymccarr]

Maybe unplug your phone.go into settings and delete iphone app and android app.
Plug your phone back into the usb port and the radio will reinstall the app.

Good idea. Just tried it. Didn’t work. Maddening.

 

[Vipersinu2]

Is this it?

 

[carymccarr]

Is this it?

I’ll check. I don’t want to turn off the prompt though just want to change the volume on the radio. It’s worth trying though thanks.


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[carymccarr]

Seems it may have to do with whether I’m on/using my phone when I first plug into the car...will try to be aware of when it happens and post back in case anyone else has an issue.


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[carymccarr]

Nobody ever have the prompt volume come up? Completely infuriating. Can’t change the radio volume if my phone is plugged in. Wtf


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[wakeboarder]

You could try turning your phone off then on. You could also try a master rest for sync.

 

[carymccarr]

You could try turning your phone off then on. You could also try a master rest for sync.

Good ideas. Did both just just. Still stuck on prompt volume only when my phone is plugged in. Ugh.

 

[armoredsaint]

funny thing i had that happen to me for the first time yesterday and unplugged and replugged and it fixed it. but as time goes on i am getting more and more weird electrical glitches.

 

[carymccarr]

funny thing i had that happen to me for the first time yesterday and unplugged and replugged and it fixed it. but as time goes on i am getting more and more weird electrical glitches.

It happened to me once a week or two ago and then went away. Now almost every time I get in the car it happens. It’s a software issue for sure. Just can’t track down the particular situations causing it.

Super frustrating.


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[Dice Roll]

Have you done an update? I found mine had one available when I first got it so did that right away. Never had anything like this happen in my use.

 

[carymccarr]

Have you done an update? I found mine had one available when I first got it so did that right away. Never had anything like this happen in my use.

Yeah. Built in feb 2020 and up to date.

 

[Kmdcolo]

I thought it was just me. Both my F150 and Expedition had this issue today. A master reset on the navigation fixed my expedition. My F150 required me to make a call with Siri and then adjust the volume during the call. This unstuck the volume prompt issue.

I think there was a recent iOS update.

 

[carymccarr]

I thought it was just me. Both my F150 and Expedition had this issue today. A master reset on the navigation fixed my expedition. My F150 required me to make a call with Siri and then adjust the volume during the call. This unstuck the volume prompt issue.

I think there was a recent iOS update.

So when you were making the call you
Adjusted volume knob and the snapped it out of being stuck on prompt volume?


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[AKentPhoto]

So weird...
Have you tried different devices? Have any Android phones in the fam? If I had to guess it is a phone issue, not truck. Meaning the phone is telling the car it's using a prompt when it's not. I had an issue with one of my "connected" tablets that would randomly tell my F150 it was making a call while listening to music. Which would switch to the crappy call codec so basically the music would randomly start sounding like crap. I would have to press the hang up button and it would switch back to the music codec and sound normal.

If you can revert your phone back to previous update that is another option to try.

On the truck side did you try disconnecting the battery yet?

 

[ZR600MN]

According to other sites it has to do with a bug in the Waze app. Try deleting waze to see if it helps

 

[carymccarr]

According to other sites it has to do with a bug in the Waze app. Try deleting waze to see if it helps

Delete waze!?!! What kind of sick twisted animal are you?!!!

Ok I’ll try it. Didn’t come across that in my searches yet. Thanks


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[Kmdcolo]

Waze is the issue. My issue came back today and deleting Waze fixed it. I figure by the time I need to use Waze for commuting that they’ll have the bug fixed.