Sync 4 Software Not Updating

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sdjacob72

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I have a 22 Expedition with the 15" screen and it's still stuck at revision 3.5.2. Several other people are now at 3.5.4. Anyone have any idea how to force it to update? Its connected to my home wifi and auto updates are enabled as well as scheduled times for updates. Thanks in advance.
 

m3olsen

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I have a 22 Expedition with the 15" screen and it's still stuck at revision 3.5.2. Several other people are now at 3.5.4. Anyone have any idea how to force it to update? Its connected to my home wifi and auto updates are enabled as well as scheduled times for updates. Thanks in advance.
Have you checked your screens to see if maybe it has downloaded but needs your acknowledgement before installing? I'll have to check my version when I head home today.
 

Old Dog

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I hit the scan for updates a couple times and it showed up even though it said I was up to date.
 

AJ82

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I was in a similar situation on my 22 with the smaller screen (garaged and connected to WiFi with time set). My vehicle doesn't get driven a lot and I think that is at play here. Last week after driving it around for a while (30 plus minutes each way to and from work) the 3.5.3 update installed. I'm thinking the system might wait until the battery is at a certain level before attempting the install or doesn't complete the install until the vehicle is running or something like that. It makes sense to me they would do something like that to make sure it doesn't fail/get corrupted due to a low battery. Not sure if your situation is similar to mine and maybe that is why you aren't getting it.

As a side note, I do have the vehicle on a trickle charger sometimes but that didn't seem to make a difference when it comes to the install. This included hooking it up so the battery monitor can see the charge going in.
 
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sdjacob72

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Have you checked your screens to see if maybe it has downloaded but needs your acknowledgement before installing? I'll have to check my version when I head home today.
I'll double check, but I don't think I've seen anything.
 

5280tunage

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My Wifi updates never worked, but then again mine was a '19 so pretty different. I just use syncupdater which i don't think is available for 3.5+. I could be wrong though :)
 

diver2

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My 19 will no longer sync...can't download the Sirius XM app. They send the sognal but car won't acknowledge. In addition the radio will not allow me to adjusat the treble, base, balance, etc. I set oity and reverts right back to upper right side of screen. Any suggestions?
 

nationalgallery

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I just checked the 'messages' on the Ford phone app and it only showed a Jan 29 message that it had auto-updated to 3.5.3, but then I checked in the car and it showed updated to 3.5.4.
 

m3olsen

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I just checked the 'messages' on the Ford phone app and it only showed a Jan 29 message that it had auto-updated to 3.5.3, but then I checked in the car and it showed updated to 3.5.4.
My message came through on 2/16 saying it had updated to 3.5.3. I checked last night and have 3.5.3.
 
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