2020 Limited - "AQUIR" on Rear Entertainment Display

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spiderman865

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I have a ‘20 also and mine showing the same AQUIR on rear display as yours. Your theory about SiriusXM radios may be the issue. If so, that’s sad .
 

Pete H

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I also have a 2020 expedition and have the same issue, AQUIR on rear display. I contacted the dealer that I purchased it from and they wanted to schedule a service appointment to 'diagnose' the problem. I don't need to drive a long distance to the dealer to have them tell me what I already know. I also contacted a second dealer and they did some research and were not able to find any results. Does anyone have a way to contact Ford technical support directly?
 

Pete H

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I was able to contact Ford support via online chat. The said they would send error message to their subject matter expert and send me an email in 3 days. After two weeks I have not received a reply. I connected with Ford support again and they disconnected after about 5 minutes of holding.
 

SheepDog702

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I have the same issue on my 2020. Ford dealer swapped out my APIM and still the same issue. I tried RACM reset via FORSCAN with no change. All other audio sources display correctly.
 
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