Looks like Ford is doing the right thing for the climate controls/heated seats and the module will be installed at a later date (12-18 months). Not good info on the multi-contour seats though for those with Platinums. From ice-capades on Blue Oval forums:
"While the automotive industry continues to be confronted by supply chain shortages, Ford is working diligently to ensure our vehicles are delivered to dealers and customers as quickly as possible. These shortages impact a wide variety of components used to manufacture our products. Therefore, Ford will be making the following product offering changes to the following Expedition vehicles in an effort to help customers receive their vehicles sooner. Your understanding and continued support are appreciated.
Ford has implemented a spec change at the Kentucky Truck Plant on impacted Expedition units. Beginning May production and after, all Expeditions, including retail, fleet and stock orders are being produced without the 2nd row climate controls and the 2nd row heated seat controls. Ford does plan to restore full functionality of the 2nd row climate controls and 2nd row heated seat controls for all Expedition customers.
All impacted Expeditions will have a matching color trim cover placed over where the 2nd row seats climate controls are designed to be installed
Every Expedition will retain the full functionality of 2nd row climate via controls located within the 1st row climate controls
Going forward, there will be a new option code created in WBDO (57C) that will automatically be added to new orders (The same 57C sales code applies to both the 2nd row climate control & 2nd row heated seats removal)
On Timberline 501A, Limited, King Ranch, & Platinum series, this action will also impact a customer’s ability to activate the 2nd row heated seats.
The second-row heated seat functionality will be unavailable for use until the 2nd row climate controls are installed
All Timberline 501A, Limited, King Ranch, & Platinum series will be built with the hardware to allow this functionality to be restored at a later date
Going forward, there will be a new option code created in WBDO (57C) that will automatically be added to new orders
In addition, all Expedition Platinum's, including retail, fleet and stock orders are being produced without the Multi-Contour Massaging Seats.
The Multi-Contour Massaging Seat functionality will be unavailable for use on impacted Expedition Platinum vehicles
There will not be a retrofit option available to restore this functionality on these units
Going forward, there will be a new option code created in WBDO (88R) for the MCS removal that will be required to be added to new Platinum orders for scheduling; in addition, Platinum orders in the unscheduled order bank must be amended by the dealer to include option 88R for scheduling.
Customers purchasing an Expedition without the 2nd row climate controls installed must sign a 2nd row climate control customer acknowledgement form.
Customers purchasing a Timberline 501A, Limited, or King Ranch Expedition without the 2nd row climate controls and the 2nd row heated seat control installed must sign the 2nd row climate control/2nd row heated seat control customer acknowledgement form.
Customers purchasing a Platinum Expedition without the 2nd row climate controls, 2nd row heated seat control, and the Multi-Contour Massaging Seats must sign the 2nd row climate control/2nd row heated seats control and the Multi-Contour Seat customer acknowledgment forms."
Link to all info:
Per Friday's FDNB (Fleet Distribution News Bulletin) here's the production timetable for the 2021/2022MY Ford Expedition. 09/03/2021 - 2021MY Fleet Final Order Due Date 09/30/2021 - 2021MY Last Day to Spec Change 12/23/2021 - 2021MY Job Last Date 10/13/2021 - 2022MY Order Bank Open Date 11/18/202...
blueovalforums.com
@caplanm - looks like your dealer was incorrect, perhaps this info hadn't gotten to them yet