Backup camera not functioning

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k9education

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When I test drove my 2011 Expedition EL a week ago, the backup camera worked fine. However, about 2 hours after I took delivery I noticed the camera wasn't working. It seems that at some point during the certification process, someone stuffed something up (or it's a huge coincidence). The only thing electrical that they worked on was the climate controlled seat module and the accompanying relay, both of which were replaced.

Anyway, when I put it in reverse, a very dark, black and white image appears as if I'm trying to watch scrambled **** (see photo #1). If I put the tailgate up and then put it in reverse, the image is slightly different in that the guidelines appear colored (see photo #2). I suspect there is either a short, a loose connection, or perhaps the camera is simply shot. Anyone have any troubleshooting suggestions to narrow the problem down a bit?


I've already let the stealership know, but they want me to drive 2 hours to the stealership, leave it there, and have me drive back down to pick it up at some undetermined date (8 hours total driving and nearly $100 in gas). Moreover, it's not entirely clear whether I am going to have to fight to have them pay for the repair since the service manager is insisting the camera worked fine when it left his shop. :fca5278d:
 

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