Open on Approach?

[iaazan]

Anyone else figure out how to get "open on approach" working on the lift gate? We bought a Platinum SPP and was told by support desk that this model comes with the feature. I've enabled it on the settings, but it won't work with key in my pocket and standing in the proper area.

 

[iaazan]

update: Been talking to customer service agents on the website and they seem to have no clue. Some tell me i have the feature, some tell me i don't have the package that is included. One referenced that I didn't select the "split package" when building my expedition. But another said that if you have the split package, you have the feature. Finally one of them looked at another database and said that mine came with a "L2G - UPR/LWR HANDS FREE" unit that does have the feature. But nowhere when looking at the build options was there an option to select this. Pretty crappy of Ford to get rid of a hands free feature that is really nice to have when you're carrying stuff. my 2019 Jeep Cherokee has it, a 2025 Ford Expy Platinum should have it as well.

 

[dlcorbett]

You should have it. Are longing are you standing behind the car in the designated area? I believe you have to sit in that spot for nearly 5 seconds.

 

[iaazan]

I thought I was standing there for a good 10 secs.

 

[tangbang]

The section of manual under ‘Split Gate’ describes the process.
Within 3’ of tailgate for 4 seconds
Truck in Park and ignition off
All doors and split gate closed
Power split gate enabled in touchscreen
Not in valet mode
You can remote start your truck

 

[iaazan]

Yep, I checked all of that. Obviously confused about truck off but you can remote start your truck. I have the power enabled on it.

Has anyone verified that it actually functions like it's supposed to?

 

[tangbang]

I didn't spend much time/effort but could not get it to work on my truck (Platinum SPP). I did get it to work on a King Ranch on dealer lot a couple months ago., so I know it is a thing.

 

[iaazan]

same here, platinum spp. I don't remember seeing it in the order guide as an option, so I think the KRs are the only ones that got it. anyone with a Platinum Ultimate try it?

 

[dr19537]

I have a King Ranch and it doesn’t work on mine

 

[Boilerman]

Anyone else figure out how to get "open on approach" working on the lift gate? We bought a Platinum SPP and was told by support desk that this model comes with the feature. I've enabled it on the settings, but it won't work with key in my pocket and standing in the proper area.

i read somewhere that this feature was planned and did not make it. just like the universal tablet mount for the headrest.

 

[aggiegrad05]

i read somewhere that this feature was planned and did not make it. just like the universal tablet mount for the headrest.

Not sure about the 2025's but it works like a champ on my 2026.

If I get anywhere close to the back of the vehicle with the key in my pocket (even just walking by), the vehicle immediately beeps. If I stay there it will continue to beep...after the 4th beep it beeps a 5th time and opens right up. If I leave "the zone" any time during the 4 beeps, it just stops. It works a lot better (i.e. more consistenly) than the "kick to open" feature on my 2018. The only thing I dont like is the fact that you can't (as far as I can tell) close it hands free. With the kick I could load up my arms with gear and kick to close it...doesn't seem to be a way to do that now. But the opening situation is an improvement over the previous versions.

 

[iaazan]

Of course....I was a huge fan with Ford and Expeditions. The motor is stout and mechanically the truck is awesome. But someone needs to be fired in the electronics and execution department.....