Rear Window Defrost Connection

[Paul M]

2020 Platinum with 218 miles left on the original warranty. I back out today and the little wire was hanging.

Service writer just laughed and said they’d get a window on order. He also said since it happened under warranty not to worry if if happens again later, as it tin their system and will be repaired/replaced again if needed. I got the feeling it’s not the first time he’s written these tickets.
Heck, he didn’t even leave his desk or go look at it, he just wrote the order and said they’d call me when the window came in.

 

[Jartmale]

My 2018 has suffered this disconnect three times. On the 3rd repair the dealer used a longer coiled wire and that seems to have done the trick. Not sure what rear window connector was used but being just an inch longer makes all the difference.