Seat Stitching Issue

[BSarchet]

I know there was a thread about seats in April, but this is a little different. The other day when I was vacuuming my 2022, I noticed that the stitching was coming apart on the base of the front passenger seat. It almost looked like it either wasn’t stitched or it was glued or I have no idea. But it’s just coming apart. It’s at the dealership now and they said they will order a new seat, but that seems crazy on a vehicle we haven’t even had a year. Anyone else seeing this? This is now our third warranty repair in under a year. They’ve been relatively minor (leaky differential, rear AC vent wouldn’t stay open, now this) but it’s a pain and doesn’t give you a lot of confidence.

 

[99WhiteC5Coupe]

I know there was a thread about seats in April, but this is a little different. The other day when I was vacuuming my 2022, I noticed that the stitching was coming apart on the base of the front passenger seat. It almost looked like it either wasn’t stitched or it was glued or I have no idea. But it’s just coming apart. It’s at the dealership now and they said they will order a new seat, but that seems crazy on a vehicle we haven’t even had a year. Anyone else seeing this? This is now our third warranty repair in under a year. They’ve been relatively minor (leaky differential, rear AC vent wouldn’t stay open, now this) but it’s a pain and doesn’t give you a lot of confidence.

I ordered a new 2015 Ford Expedition Limited 4x4. Upon delivery, there were several obvious defects - including the LF seat cushion bottom with unraveling stitching.

The dealership ordered and replaced the seat cushion cover (not a new seat).

The replacement cover began to unravel in the same spot and was replaced a second time by the same dealer under my new car warranty.

I realize you have a 4th generation model, but I think poor quality interior materials is normal for Ford Expedition models.

 

[smstroben]

We had an issue with the stitching coming undone on the front passenger seat of our 2022 303A. I noticed a small loose thread when we picked it up but didnt think much of it until 4 months later when it started coming unsewn. We had issues with our dealer getting the replacement ordered, so still waiting, but its being covered under warranty.

 

[Bmac1955]

I am surprised. Why wouldn't they send it to a trim shop for repair.

 

[smstroben]

i thought theyd do the same. not sure on the reasoning.

 

[BSarchet]

I’m assuming that because it’s warranty, Ford is replacing the part vs being liable for some third party repair.