Zerokoo149
Member
We've been having issues with our third row not always going down since we've owned the car.
We bought our Expedition last November with a 1 year CPO warranty. In that time, it was at the dealer 3 times for the back seat not going down, they would "flash and calibrate" the computer and it would work again temporarily. Last time we brought it in, it was just a week before the warranty ran out, and they did the same thing, but promised that this would fix it permanently this time.
Of course about 10 days later the seat stopped working again. Now the dealer is saying that the seat frame went bad suddenly and they want us to pay $2K to replace it.
It feels an awful lot like they were just trying to wind out the warranty so they didn't have to fix it, and now are sticking us with the bill. Also, the seat frame seems to me as an unlikely culprit, I would have figured something like a bad motor.
Has anyone else experienced something similar?
We bought our Expedition last November with a 1 year CPO warranty. In that time, it was at the dealer 3 times for the back seat not going down, they would "flash and calibrate" the computer and it would work again temporarily. Last time we brought it in, it was just a week before the warranty ran out, and they did the same thing, but promised that this would fix it permanently this time.
Of course about 10 days later the seat stopped working again. Now the dealer is saying that the seat frame went bad suddenly and they want us to pay $2K to replace it.
It feels an awful lot like they were just trying to wind out the warranty so they didn't have to fix it, and now are sticking us with the bill. Also, the seat frame seems to me as an unlikely culprit, I would have figured something like a bad motor.
Has anyone else experienced something similar?