Turner
Member
2022 Expedition Max Platinum 10k miles. When driving the SYNC screen (large) flicked and the Audio and Sound features went dead and the GPS is showing the wrong location (~50 miles off). Audio and Sound Icons are shaded grey on the touch screen, not responsive to touch. As a result I cannot operate the radio or hear any sound from the system or Car Play (music, podcast, etc), cannot hear any audio when I make a phone call while connected via bluetooth. I did a master reset to the system and repaired the phone, no change. The amplifier fuse (#4) is fine. Any suggestions? My local dealer is 3 weeks out on service, ugh. Appreciated!