Noting about this sounds right. Mercon V, is synthetic and used in specific trans. Mercon LV(low viscosity) and Mercon SP(friction modifier, anti shudder) are to, for specific requirements. I don't think 7 qts comes out with a pan drop. Its more like 5 or 6. My guess the quick lane jackwagon, put the wrong fluid and possibly overfilled it. The dealer doesn't want to 'eat it' with a redo. Now any future problems will be on them. Motorcycles with a 'wet clutch' can shudder if wrong oil/non motorcycle/friction modifier is used.
