I came on here to comment because I recently bought a 2023 Limited with HD Tow. In fact I ordered the SUV without HD Tow but it was required to be put on after I ordered. The suspension is very rough and my 2 year old in the back seat is getting jostled around quite a bit. The car seat is completely secured and it's shaking so much that the seat is rattling on every surface bump on the road. I'm already having major regrets buying this car.
Last week I took it in to the dealership because a noticed there was a large hood gap on the drivers side. The dealership was able to close the gap a bit, but both sides of the hood are a somewhat noticeable difference. The speaker cover in the front dashboard is warped as well, so they are ordering a new part. It wasn't until after I drove the SUV home and installed the new car seat for my son that I noticed how rough it was in the second and third row. I didn't order the CCD because I didn't like the interior styling of the Stealth Package. I drove a 2022 VW Atlas before this thinking this would be an upgrade, and the ride quality of the Atlas was much better than my Expedition. Am I alone with these issues and what should I do to get them corrected? Could this be the tires and the fact it's on 22 inch wheels? How much more will I need to spend to have a comfortable ride? What tires are you using for comfort?
I don't want to come across as complaining or bashing the car, I'm just dealing with quality issues and I want to be loyal to Ford. I just want some solutions, with the final solution being to take a loss and sell the Expedition. My dealership is being helpful so far and I'm looking for any advice or success others have had here to rectify some issues.