Cargo management system broke already?

[Giovanni]

Need some help finding a part. On the cargo management system in the back when folding up the shelf, those little hooks that hold the shelf, one of those broke. I need a part number on the passenger side "hook" that comes out of the side panel. All that I am seeing on the Ford parts diagrams is that whole panel piece and nothing for that little hook. Any help?

 

[Scottorama]

Its called warranty....take it to the dealership and let them figure it out....and they will pay for it too....

 

[Giovanni]

What if I said I work at the dealership?..... hypothetically speaking...lol

 

[Scottorama]

Order the whole panel. Had the same situation with a Hoover vacuum under warranty....had the bearing go out on the 15 cent belt guide for the roller brush , and hoover said they didn't have that part...so they sent a whole new bottom half of the vacuum......a $50 fix for a $.15 issue.....but it was free to me

 

[Plati]

Order the whole panel. Had the same situation with a Hoover vacuum under warranty....had the bearing go out on the 15 cent belt guide for the roller brush , and hoover said they didn't have that part...so they sent a whole new bottom half of the vacuum......a $50 fix for a $.15 issue.....but it was free to me

that sucks

(get it? HOOVER. vacuum …)