Miserable people will always have a miserable experience, whether its at a dealership or anywhere else. Nowhere is this more evident than on this forum. The entitled crowd will have a negative experience as well even if their issue is 100% solved immediately.
Some have convinced themselves and strive to convince others that each and every of the 3,000+ Ford dealerships in the USA are inferior, inept, incapable, and all the same. Chances are in their miserable life they've been to no more than a few Ford dealerships, and if they act in person like they do online, they were probably treated accordingly.
I've never been there, but Tenvoorde Ford in Minnesota signed up to sell Ford's out of their bicycle shop in 1903 and is still run by the Tenvoorde family today. I'll do the math for the miserables and tell you thats 116 years of pure luck.
Rant off.
Below was my Ford dealer for many years. Their selection was never great, always a few F150s, couple of Super Duty's, usually a nice selection of white cab & chassis diesels. Rarely an Expedition but when they did have one it was often a 4X4 King Ranch in white. I've seen as many as TWO Mustangs on the lot. If you wanted a Fiesta, there is a Mexican restaurant 3 miles south you should try, the Fiesta there is wonderful.
The owner was the mechanic, service adviser, sales person and parts guy. He was also the F&I guy and loves to talk about how "gosh dang low" the "innerst rates" are compared to the 1970s.
He usually has a shop helper unless its plant or harvest week. If you call and there wasn't an answer after the 3rd ring, you might as well hang up and try later because he was busy.
Be warned, the coffee is gone by 8am, there is no WIFI or complimentary snacks but usually a ******* in the mens rooms. No rental cars, no shuttle service. Showroom is outside. If there is a good college game early Saturday, sorry, its closed.