Ford Dealer Service departments compared to other brands

[DJ04]

The local Ford dealer in the small city I live in, Miami OK, has all the features in the waiting room though somewhat worn furniture. The service advisors are courteous and seem very knowledgeable. They treat me very well even though I am bringing in my old ('04) Expy, not a new 202something, for work. I used to live in Butte County, CA and the Ford dealership there was a huge outfit; I guess everything got done OK but there was not much person to person feel there. I agree with other posters, Ford dealerships, Chevy dealerships, etc. etc. will vary depending on lots of things including possibly city size and things such as that.