My 2019 is back in the shop to get the catalytic converter totally replaced and the transmission assessed as it is skipping 4th gear almost every time I accelerate. It has been there a week. Today I was told that it would be at least 2 weeks before it will even be evaluated for the transmission. It is still under 60,000 miles, so covered under the power train warranty. Per the service member liaison, Ford does not cover a rental vehicle unless you have also purchased an extended warranty. I have owned Fords for 30 years and this has never been the case, but I am wondering if this is a change that others have dealt with.